Daily ITIL News Feed - Jan 25, 2012
January 25th, 2012 | by admin |This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.
- Using ITSM Tools to Improve Effectiveness of a Service-oriented Service Desk
- UIT revamps support with TechConnect
Healthcare IT News (blog)In today’s ITSM world, the prevailing resource for this assistance is ITIL.The short version of what ITIL is can be described as the ContinuousService Improvement lifecycle, encompassing recommended best practices forall the IT-related disciplines …(more)
Tufts DailyTufts University Information Technology (UIT) early last month launchedTechConnect, a new information technology service management (ITSM) toolthat enables students, faculty and staff to check the status of their IThelp requests online and to …(more)
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