ITIL/ITSM Headline News

Daily ITIL News Feed - Jul 21, 2010

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

• Webcasts | brighttalk.com

The Impact of Cloud on IT Service Management … Channel IT ServiceManagement; Date Jul 19 2010; Duration 00h 48m. Tags Cloud, ITSM, ITIL …(more)

• ReviewCam: Service-now’s IT Management In The Cloud

Service-now.com has a SaaS model for IT Service Management, and it’s aimingat some pretty big players. The company is growing its customer list fast,…(more)

• Select Service Partner (SSP) Benefits from Reduced IT Costs with …

Our integrated IT service management and IT asset management softwareplatforms enable organizations to efficiently automate a wide variety of ITrelated …(more)

• Senior IT Manager - ITIL at Symantec in Mountain View, CA | LinkedIn

The focus of this relationship is to ensure that contract SLAs andobligations are met or exceeded and those IT Service Management activitiesand projects …(more)

• ITIL Online Trainings Desi ITIL training and placement usa ITIL …

ITIL Online Trainings Desi ITIL training and placement usa ITIL SoftwareInstitute USA ITIL job guarantee training ITIL training and placementconsultants …(more)

• foundation it service management based on itil v3 part 1 fa3lool …

foundation it service management based on itil v3 part 1 fa3lool Downloadvia rapidshare megaupload hotfile foundation it service management based onitil …(more)

• Six Steps to ITIL Incident Management - www …

When it comes to handling unplanned outages, ITIL offers a lot of answersbut few starting points. With six basic steps, however, you can put your…(more)

• ITIL best practices for small to midsized organizations

Learn how to take on ITIL one piece at a time — preventing SMB IT overloadbut still benefiting from ITIL best practices — in this resource roundup.(more)

• Can ITIL Work Without All-or-Nothing Approach?

IT Business EdgeBy date: For every IT Infrastructure Library success, like the
often-related example of Johnson & Johnson that Blue Elephant Consulting’sJim Anderson …(more)

• How to choose a SaaS-Based IT Service Management Solution - BMC …

Choosing the right IT service management approach is critical because itwill help determine not only your IT costs, but also your business agilityfor …(more)

• IT Service Management - Computing | ITWeb

2010 SMEXA is the definitive IT Service Management conference andexhibition in South Africa. At SMEXA, IT professionals can get to gripswith the role of …(more)

• CIO > Your next IT budget

The emerging I&O org structures all have one thing in common: using ITservice management and ITIL concepts to create a more process-orientedorganisation. This last component is most critical in supporting theexpanding business, …(more)

• Process Consultant: ITIL and Cloud Computing

By Sumit K. Jha
Sumit K. Jha: ITIL Consulting | Process Consulting | Business ProcessRe-Engineering | Business Excellence | IT Service Management | IT StrategicPlanning, Execution & Alliance Building | Project Management | Pre-sales |Business …(more)

• Security World: Spiceworks adds more flavor to its free IT …

By Aamir Memon
AccelOps integrated monitoring delivers end-to-end visibility, proactivecontrol, reduced MTTR and service intelligence. Visit AccelOps and obtainyou EMA research’s “Pragmatic Guide to IT Service Management” …(more)

• Service Catalog Community and Blog: Featured Discussion: How to …

By RodrigoFlores
This blog and its LinkedIn community are dedicated to the creation, sharingand distribution of Service Catalog and Service Portfolio best practices,ideas and other IT Service Management topics. …(more)

• AccelOps Launches Co-Branded Managed Services for MSPs | MSPmentor …

By Joe Panettieri
Founded in 2007, AccelOps is privately held and focuses on data centermonitoring and IT service management software. As we’ve noted on The VARGuy, it sounds like AccelOps intends to compete most directly againstNimsoft in the …(more)

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