Daily ITIL News Feed - Jul 20, 2010
July 20th, 2010 | by admin |This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.
- Rupak Nepali Site.: Project Proposal Service Management Best Practice
- Supplier Management | The Art of Service | The IT Management Guide
- InfoTECH Welcomes IT Specialist Jon Jeffels | The InfoTECH Blog
- Compliance & Process Improvement - IT Infrastructure Library ITIL
- Operational Level Agreement Template
- NetEnrich Teams Up With Arrow ECS to Deliver Cloud Services
- Closed-Loop Change Management for National Security
- Standards compliance boosts profits
- Automating Application Deployments
- On Demand IT Service Management Solutions Leader InteQ/InfraDesk Included
- On Demand IT Service Management Solutions Leader InteQInfraDesk …
- Your Next IT Budget: 6 Ways to Support Business Growth
- Your Next IT Budget: 6 Ways to Support Business Growth
- Service-now.com Hires Executives for New Positions in Customer Care …
- Get with IT
- Communicating Cloud Services to SMBs Using ITIL Best Practices …
By Rupak Nepali
ITIL is now widely recognised as the world standard for IT servicemanagement best practice. Organisations can draw from ITIL taking aspectsappropriate to their individual needs and building upon them. ITIL providesa flexible basis …(more)
By admin
What does this mean for IT Service Management? Based on this principle, weneed to ensure that we carefully evaluate, select, manage and review anysuppliers who will be involved in some way in the delivery and support ofIT services, …(more)
By Paul Hite
Jon is certified in IT Service Management with the ITIL Foundation and hasan extensive background in service delivery and support. With a broadunderstanding of the Information Technology field and a proven track recordof client …(more)
… Support processes of the IT Infrastructure Library (ITIL), speedingproblem resolution and streamline IT workflow in support of processimprovements. …(more)
… aligned with the ITIL (IT Infrastructure Library) Service Support &Delivery framework and achieve measurable improvements in the area ofService Level …(more)
MarketwireNetEnrich offers highly secure, real-time services to IT solution providersthat … and standardized IT infrastructure library (ITIL)-based processes….(more)
MarketWatch (press release)Together, MKS and BMC give us full management and traceability that spansthe entire process from the initial incident captured by IT servicemanagement, …(more)
ITWebBy Admire Moyo, portals writer Business should focus on IT service
management (ITSM) to emerge unscathed from the murky waters of therecession, …(more)
CTO EdgeWhen it comes to rolling out new enterprise applications, all the focusseems … into compliance with the IT Infrastructure Library (ITIL)specification, …(more)
in …PR Web (press release)… most automated (ITIL out-of-the-box). The ITIL service desk applicationis delivered over the web and is priced based on fixed and concurrent userlicenses.(more)
InteQ/InfraDesk listed as sample vendor in Hype Cycle for IT OperationsManagement in SaaS Tools for IT Operations category.(more)
IDG News ServiceThe emerging I&O org structures all have one thing in common: using ITservice management and ITIL concepts to create a more process-orientedorganization. …(more)
NetworkWorld.comThe emerging I&O org structures all have one thing in common: using ITservice management and ITIL concepts to create a more process-orientedorganization. …(more)
Earthtimes (press release)These Service-now.com executives are specifically focused on extending thevalue of Service-now.com modern SaaS for ITSM while sustaining andreinforcing …(more)
SecurityInfoWatchWell-known IT/security standards and frameworks such as ISO/IEC 27002:2005,COBIT and ITIL are nice for starters - but do not put them in place forshow, …(more)
A recent poll by developer GFI Software found that small business hesitateto use cloud services. The challenge seems to be how to communicate thebenefits …(more)
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