Daily ITIL News Feed - Mar 23, 2010
March 23rd, 2010 | by admin |This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.
- How Long Should a CMDB / CMS Take To Build? Part 1: People - ITSM …
- Is Your CMS “On Fire”? - ITSM Blog | HP IT Service Management -
- IT Management - IT Infrastructure - Service Level Management …
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- EnterpriseCM Launches Change and Governance Podcast
- Can SLM Be Substituted by Other ITIL Processes? - CA on Service …
- Updated ITIL books to be released in 2011 - EXIN Exams
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- SOA and ITIL | Java.net
- CUSTOMER SUCCESS: Coldwater Creek Keeps Retail Stores Roaring with BMC
- itSMF Canada Announces Dates for This Year’s ‘Professional Development
- Orange Business Services Has Achieved Global Avaya Service Certification
- Kaseya Introduces Kaseya emPower Program Helping MSP Customers …
By Jody_L_Roberts
The Kicker: The ITSM ecosystem of applications, plus the CMDB to facilitateexchange of configuration data and the common view of IT services, formsthe CMS. Now this should sound like a much harder project than implementinga CMDB. …(more)
HP Blogs, and links to other HP online communities.(more)
Telstra took a similar approach to management “Underneath” using BMC RemedyIT Service Management to ensure that the customer-facing systems andservices …(more)
Evergreen Systems Focuses Summer Information Campaign on Exploring …By admin
The TechWebcast provided a top down review of ITIL (Information TechnologyInfrastructure Library) best practices and explored how change managementtranslates into business value. Yesterday Vice President of Consulting, JoeKoester, …(more)
By admin
… trends and key insights across change management, informationtechnology service management (ITSM) (e.g. information technologyinfrastructure library (ITIL), outsourcing (offshore and near-shore) andgovernance (e.g. Sarbanes-Oxley …(more)
Are you virtually killing your ITIL change environment? …. The SLMprocess is made solid when all of these ITIL processes are integrated andworking …(more)
The core ITIL books will be reviewed this year to include feedback andsuggestions from the IT community. The general task of the review will beto correct …(more)
itsm - Jumptags.comInformation Technology Infrastructure Library (ITIL), like anything else,has it share of backers who see its many benefits. …(more)
I was looking at ITIL recently (Information Technology InfrastructureLibrary) in terms of our UCLA JUG and what I could do to bring someadvanced process …(more)
SoftwareMarketWatch (press release)BMC Remedy IT Service Management Suite for incident, problem, change,configuration, release, service level and asset management. …(more)
Days …Marketwire (press release)The topics covered will include all aspects of ITSM, with specific focus onthe alignment and justification of IT Services to the needs of theirBusiness …(more)
MarketWatch (press release)This means that multinational companies can rely on Orange BusinessServices for global ITIL-based Day-2 support for the complete line of Avayaproducts …(more)
By admin
“For customers focused on best practices, whether using IT InfrastructureLibrary (ITIL) guidance or just as a matter of good business, Kaseya’sintegrated support for multiple disciplines is very appealing,” said AndiMann, …(more)
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