Daily ITIL News Feed - Feb 15, 2010

February 15th, 2010 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • Sex: Free Download eBooks Engine!

    • By Ricky
    … Electromagnetic Fields (IEEE Press Series on Electromagnetic); The eBaySeller’s Secret Exposed; Collection of plugins for Adobe After Effects(Video Copilot - Andrew Kramer)[PC/MAC]; Effective IT Service Management:To ITIL and …(more)

  • How to Measure ITIL Service Utility and Warranty - www.itsmwatch.com

    • By understanding the ITIL concepts of utility and warranty in ITIL v3 you
    discover competitive advantage, cost controls, customer satisfaction, andbusiness …(more)

  • The IT Service Management Battle Is Intensifying | Reaction Radio

    • By admin
    Jeffrey M. Kaplan submits: One of the key battlefields in the cloudcomputing market for 2010 which I identified earlier this year is ITservice management.(more)

  • The IT Service Management Battle Is Intensifying | www.bullfax.com

    • By marketmaker
    Jeffrey M. Kaplan submits: One of the key battlefields in the cloudcomputing market for 2010 which I identified earlier this year is ITservice management (ITSM). Last month, I discussed BMC’s (BMC) latest forayinto the SaaS-based …(more)

  • IT-CMF: another framework

    • By rmuse70
    The IT Service CMM (Niessink, 2005) applies a CMM approach to the ITservice Management aspect of IT and has gained some traction in theNetherlands and surrounding countries. If you are already applying one ormore of other frameworks …(more)

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    • Top Tech Certifications With The Greatest ROIBy a
    ITIL: If you have aspirations in becoming an IT manager, you may want toconsider obtaining your Information Technology Infrastructure Library(ITIL) certification. 10. Other considerations: If none of the abovecertifications float …(more)

  • The IT Service Management Battle Is Intensifying

    • Seeking Alpha (blog)They both told similar stories about how pleased they were with the ease ofdeployment, use and extensibility of Service-now.com’s ITSM solution. …(more)

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