Daily ITIL News Feed - Aug 13, 2009
August 13th, 2009 | by admin |This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.
- adept4 IT offers Myriad possibilities
- Huawei Joins Clearwire in Wimax Project | Vendors and Markets …
- Wirral Health Informatics Service achieves Service Desk…
- Avocent looks to remote workers with landesk upgrade
- ITIL Incident Management Course Minimizing the Adverse Effects of …
- InsynQ Readies Self-Service IT Service Management and Billing …
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- Enterprise Management Associates (EMA) Cites Numara Track-It! 9 as …
- First Service Managers Bring ISO potential to the World
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- The Outsourcing Blog…”Horses for Sources”: Crash and learn: is …
- InteQ Announces Latest Upgrade to InfraDesk, the Company’s Award …
- Itil Test Questions
CRN - UK”Their fully ITIL qualified team operated in a series of locationsthroughout the world to deliver the project on time and on budget, andtheir commercial …(more)
By susan.hall@narrowcastgroup.com
Six Sigma Framework for IT. This collection of tutorials, calculators, andtemplates will show you how to apply six sigma thinking to IT servicemanagement. Learn more >. Show Full Editor Always use this editor …(more)
By PR Artistry
Supportworks’ service desk templates are designed for rapid deploymentwithin any employee or customer support environment, includingITIL-compatible IT Service Management, IT Helpdesk, Customer Service, HRand Facilities Management …(more)
Techworld.comAvocent continues to operate the landesk division as a separate entity andin August last year, it acquired ITSM (IT service management) vendorTouchpaper, …(more)
By admin
Training institutions offer a wide range of courses covering all theprocesses involved in the implementation of Information TechnologyInfrastructure Library or ITIL. One of these processes is IncidentManagement, wherein its goal is …(more)
PR-USA.net (press release)InsynQ, Inc. ( PINKSHEETS : INSQ ), since 1997, has been a premier providerof managed application hosting services for the small business market. …(more)
Catapult Technology Opens Call Center OperationPR Newswire - New York,NY,USAAdditionally, the facility complies with the tenets of the InformationTechnology Infrastructure Library (ITIL), which is a set of concepts andpolicies for …(more)
Business Wire (press release)9 brings value to smaller IT organizations by supporting IT ServiceManagement best practices, including help desk, asset, change, knowledgeand desktop …(more)
PR Newswire (press release)This certificate is part of the new Qualification Program in IT ServiceManagement according to ISO/IEC 20000. The candidates took part in atwo-day …(more)
BS/2 will raise the employee qualification on finances of the EU …penki.lt - Vilnius,LithuaniaKnowledge acquired during the project will support in reaching well knowninternational standards: ITIL (Information Technology InfrastructureLibrary), …(more)
By Phil Fersht
… process— leading to sourcing advisors building some sort of’mystique’ around these areas. But very soon, these kind of opportunitieswill start vanishing. ITIL has already done that in the area of IT servicemanagement. …(more)
Emediawire (press release) - Ferndale,WA,USA”Every conversation we have, whether it is with an existing customer or aprospective … training and consulting in ITIL - the IT InfrastructureLibrary. …(more)
Many of the questions test whether the candidate has memorised the sacredbooks rather than whether they have a useful knowledge of ITSMITIL …(more)
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