Daily ITIL News Feed - Aug 10, 2009
August 10th, 2009 | by admin |This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.
- Symantec Helps Drive Operational Efficiencies
- IT Service Catalog Process Management Templates and Examples …
- Amcom Software Selects TechExcel CustomerWise Help Desk Solution
- Avocent Unveils Major Upgrade to Effectively Manage the Service Desk
- It is the Right Time to Think about Business Service Management …
- Compuware to Officially Launch Vantage 11 in India
- EPA Awards ECS with BPA for Information Technology Solutions …
- ITIL v3: Making Business Services Serve the Business
Scoop.co.nz (press release)ServiceDesk 7.0 will offer customers a new process driven and powerfulITIL-based incident, problem, change, release and knowledge management toolthat …(more)
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Carefully planned and documented IT Service Management (ITSM) processes arebecoming an increasingly important component in the delivery of highercustomer satisfaction. The Service Catalog Process Management Templates andExamples …(more)
PR Web (press release)Lafayette, CA (PRWEB) August 10, 2009 — TechExcel, Inc., a leadingprovider of IT Service Management and help desk issue tracking software,today announced …(more)
Earthtimes (press release)”Avocent’s LANDesk product line’s commitment to IT Service Managementenables organizations to optimize their IT investments by transitioning theservice …(more)
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It is to remember that BSM exists only to guide IT Service Management. Thisis a crucial point. BSM provides the guidance required to help business andIT executives overcome significant obstacles. Also remember that BSM is nota …(more)
CXOToday.comBut going forward, Sharma said the company sees a huge market for ITSM inthe country. Some of the major verticals for Compuware include BFSI,telecom, …(more)
PR Newswire (press release)… management, implementation and oversight contract reporting activitiesassociated with IT service management; high performance scientificcomputing; …(more)
Computerworld… Library (ITIL) provides guidance for the management of IT, and hasquickly become the worldwide standard for IT Service Management (ITSM). …(more)
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