Daily ITIL News Feed - Jun 30, 2009

June 30th, 2009 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • Seven Ways ITIL Can Help You in an Economic Downturn …

    • ComputerworldSeven Ways ITIL Can Help You in an EconomicDownturnComputerworld… a well-functioning, collaborative IT environmentthat can enable the business and your IT organization to cope with theeffects of economic stress. …and …(more)

  • What is the difference between a CMS and a CMDB anyway?

    • CM Crossroads (press release) - Santa Barbara,CA,USAThe itSMF ITIL v3 framework is a set of best practices that describes whatyou need to do in order to implement excellent IT Service Management. …(more)

  • New ITIL Training Scheme - Already in Trouble?

    • By William A Edwards MBCS, BA(Hons)
    In the summer of 2007, the Office of Government Commerce (OGC) launched thenew version of its best practice framework for Service Management - knownas ITIL (R) V3 - and since then, has been busy putting its newqualifications scheme …(more)

  • ITIL: Service Design Key Element Guide (Single Copies)

    • The ITIL Service Design Key Element Guide is a handy quick reference to theService Design element of the new service lifecycle approach taken inITILv3.(more)

  • ITIL Certification Australia

    • By George
    Outside of ITIL, other IT Service Management approaches and frameworksexist, including the Enterprise Computing Institute’s library coveringgeneral issues of large scale IT management, including various ServiceManagement subjects. …(more)

  • ITIL Certification Australia

    • By George
    ITIL Certification Australia ITSCM should not work in isolation from anorganization’s business requirements, nor should it work in isolation fromthe other ITSM processes. Others of us have been through the smaller ones -Boiler …(more)

  • Geek: Applying Lean Principles to ITIL Event Management Process

    • By Sondra Padalecki
    Applying Lean Principles to ITIL Event Management Process. Check out thisSlideShare Presentation: Applying Lean Principles to ITIL Event ManagementProcess. View more documents from Infosys. Posted by Sondra Padalecki at6:49 PM …(more)

  • New Chairman Elected for IT@Cork

    • IRISHDEV.com - Dublin,IrelandTom is Director of infrasee, an IT Service Management and saas PartneringService and was previously an IT Director for Motorola. He has been on theit@cork …(more)

  • IT executives get hands on with disaster recovery

    • V3.co.uk - UK”A software tool is only as good as the process it is supporting, andpeople are not focused enough on best practices like IT InfrastructureLibrary and …(more)

  • Why Business Transaction Management Is Hot in 2009

    • TechNewsWorld - Sherman Oaks,CA,USAEnterprises who have adopted BTM are building predictable reliability intotheir systems and are optimizing their IT service management processes. …(more)

  • Opalis Enables Service Desk Interoperability with Automation …

    • Business Wire (press release) - San Francisco,CA,USA… migrating and managing multiple service desks by integrating systemsand automating common IT service management (ITSM) processes so IToperations can …(more)

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    • Unisys Aims for Greater Security in the CloudeWeek - Woburn,MA,USAThe package will include automation of ITIL (Information TechnologyInfrastructure Library) best practices for service management, …(more)

  • How Should an Enterprise Move Toward Unified Communications?

    • CIO UK - London,UKThese ten points explain some of the objectives outlined in ITIL 3.0, andhow tools can help organisations comply with ITIL with minimum preparationand …(more)

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    • Unisys sees a vision in the cloudGCN.com - Washington,DC,USAThat solution, which will be available in December, includes virtualizationcapabilities, automation of Information Technology Infrastructure Librarybest …(more)

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