ITIL/ITSM Headline News

Daily ITIL News Feed - Jun 15, 2009

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

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Survey Says the Recession Has IT Professionals Thinking Positive …EContent (press release) - Wilton,CT,USA… to implement sweeping improvements to their company’s ITinfrastructure. … such as those defined in the Information TechnologyInfrastructure Library, …(more)

• Sorry, the Help Desk Doesn’t Cover That.

ZDNet Blogs - USAIT service management is fundamental to users actually using software: justbecause you’ve mapped out a brilliantly sophisticated mash up of services…(more)

• Will Microsoft, Google, and Amazon talk you out of your data center?

TechRepublic - Louisville,KY,USA… and overspending on server capacity while also adding 24/7/365monitoring, scalable load management, and a high level of IT servicemanagement (ITSM). …(more)

• Compuware takes on IT project management

VNUNet.com - UK… services to optimise return on investment (ROI), and enable tighterintegration with its recently updated Vantage IT service managementsoftware. …(more)

• ITIL Service Catalog Certification Accepted Using newScale Best …

Business Wire (press release) - San Francisco,CA,USA… the only truly independent and internationally-recognized forum for ITService Management professionals with 52 different Chapters and more than40000 …(more)

• Compuware Outlines Strategic Roadmap for Its IT Portfolio …

GlobeNewsWire (press release) - Los Angeles,CA,USAIncluding Compuware’s industry leading IT service management solution,Vantage, to monitor usage and ensure adoption with each new Changepoint …(more)

• Five reasons why ITIL implementations fail [video] | Between the …

By podcast@zdnet.com (Dan Farber, Larry Dignan…
Larry Dignan, Sam Diaz and other IT industry experts, blogging at theintersection of business and technology, deliver daily news and analysis onvital enterprise trends.(more)

• Network and Telecom Strategies Blog: ITIL Version 3 Overview

By Michael Disabato
Poste by: Michael Disabato Last week I spoke at a BrightTalk summit on ITILand gave an overview of Version 3. If you are interested, the talk isrepeated here. Enjoy! Michael.(more)

• frontrange revamps partner programme

Channel Pro - London,UKfrontrange Solutions, developer of IT Service Management and InfrastructureManagement software, says it has simplified engagement and introduced deal…(more)

• Just In Just Out: COPC VMO-QAI press release

By Murali
QAI Global Services, the consulting division of QAI, addresses the space ofOperational Excellence which includes the areas of Process Management,Quality Management, Innovation Management, Project Management, IT ServiceManagement and …(more)

• Why Microsoft, Google, and Amazon are racing to run your data …

By podcast@zdnet.com (Dan Farber, Larry Dignan…
… vendors will argue is that they can save organizations fromoverprovisioning and overspending on server capacity while also adding24/7/365 monitoring, scalable load management, and a high level of ITservice management (ITSM). …(more)

• EX0-101 ITIL Foundation / Quiz School

By k1tt0
Which of the following statements is CORRECT?1. The only phase of theService Management Lifecycle where value can be measured is Operation.2.All phases of the lifecycle are concerned with the value of IT services …(more)

• B.N.W. Five reasons why ITIL implementations fail [video | Jun 15 …

Article ‘Five reasons why ITIL implementations fail [video’ from breakingnews on category ‘From Blogs & Forums’. Pubdate Jun 15, 2009 12:10.(more)

• Sony kansas city microsoft it service management software

Can lightning strike really aimed at cover blurb is selling this his voicebroke it all too much reverse of mike abbyy finereader 8.0 activation codesea of …(more)

• ITIL & Service Management

ITIL Training - IT Infrastructure Library Training : ITIL CertificationTraining including ITIL Foundations v2 & ITIL v3, call us today to bookyour ITIL …(more)

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