Daily ITIL News Feed - Feb 18, 2009

February 18th, 2009 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • ITSM Professor: Allstate’s Catherine Brune talks about what IT …

    • By Professor P. Ross S. Wise
    ITSM Professor is a positive environment for sharing knowledge, questions,ideas and insights into best practice IT Service Management standards andframeworks such as ISO/IEC 20000, ITIL and MOF. …(more)

  • Service Catalog Community and Blog: ITIL Service Catalog in the …

    • By RodrigoFlores
    Today, there’s an article in the Wall Street Journal about service catalog.Ms. Brune, CIO at AllState, spoke to The Wall Street Journal about how anIT department’s priorities change during a recession, …(more)

  • ===

    • Thinking made EasyBy Marivic Butod
    … Information and Communication Technology (7), Information Management(8), Information System Management (7), Information Technology (130),Information Technology Essays (8), Information Technology InfrastructureLibrary (1) …(more)

  • Business Brands Office: Microsoft Visio Professional 2007

    • By Cousse
    … of IT and business professionals and let you enter a new phase stale abroader span of diagrams with new templates, such as the ITIL (InformationTechnology Infrastructure Library) template and the Value Stream Mappingtemplate. …(more)

  • more)

  • LiveTime Ships New ITIL Service Desk Hardware Appliance

    • By Sam
    LiveTime Software, a leading provider of ITIL based Web 2.0 ServiceManagement and Help Desk Software, today announced the general availabilityof LiveTime’s.(more)

  • What you can learn from the ITSM process

    • TechRepublic - Louisville,KY,USAEvery time I go down the path of reviewing an existing IT departmentagainst the ITSM (Information Technology Service Management) process, itstill amazes …(more)

  • KPI : % of open service requests unmodified/neglected | KPI Library

    • Home > Information Technology > IT Infrastructure Library > ITIL ServiceDesk. % of open service requests unmodified/neglected. Percentage of openservice requests unmodified/neglected. Unit type: Percentage Direction:Minimize …(more)

  • INDUS Corporation Awarded C&A Contract at Internal Revenue Service

    • Earthtimes (press release) - London,UK”We have worked strongly with COACT to provide IT Security and FISMA …and adheres to IT Infrastructure Library (ITIL) concepts and practices formanaging …(more)

  • ITIL Foundations

    • By George
    The IT Infrastructure Library came into being in the early 1990s as theresult of an effort by the UK government to document the best IT practiceswithin its own agencies. Once the activities required to create theseproducts are …(more)

Tags:

Sorry, comments for this entry are closed at this time.