Daily ITIL News Feed - Feb 5, 2009

February 5th, 2009 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • ITIL V3: Making Business Services Serve the Business

    • Techworld.com - London,UKBy Enterprise Management Associates / ASG ITIL v2 processes did a great
    deal to help steer IT management in the direction of improving service forbusiness …(more)

  • Epicor Software Corporation Q4 2008 Earnings Call Transcript

    • Seeking Alpha - New York,NY,USA… time and expense management, enterprise performance management, ITservice management, procurement and sourcing for ERP, enterprise selling,CRM, …(more)

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    • Thinking made EasyBy Marivic Butod
    … Information Technology Infrastructure Library (1), Information,Literacy Review and Cultural Awareness (1), Insolvency in Australia Essays(1), Instructions on Dissertation (4), Integrative Project In Leisure &Tourism (1) …(more)

  • LiveTime Achieves MySQL Enterprise Certification for ITIL Service …

    • PR Web (press release) - Ferndale,WA,USANewport Beach, CA (PRWEB) February 5, 2009 — LiveTime Software, a leadingprovider of ITIL based Web 2.0 Service Management and Help Desk software,…(more)

  • ITIL Resources: An ITIL Training Course - Is it Really Meant For Me?

    • By CB
    ITIL Resources and Information. … The Top Brass even believed that makinga few team leaders aware of the pertinence of ITIL training was not enough;the entire organisation needed an ITIL training course. …(more)

  • Product Management | Mr. Infrastructure

    • By Edward Newman
    The idea was a pretty simple one: convert his organization to beproduct-oriented and merge the PML with the IT Infrastructure Library(ITIL) framework and the Software Development Lifecycle (SDLC) that theorganization …(more)

  • SaaS service management gets revamped | Technology News

    • The SaaS vendor couples the processes laid out in the IT InfrastructureLibrary (ITIL) with its service management and help desk software.According to Service-now.com, its product consists …(more)

  • ITIL V3 Foundation Certification Nj

    • By George
    The IT Infrastructure Library originated as a collection of books eachcovering a specific practice within IT Service Management. In a recentsurvey, seventy-seven percent of survey respondents either agreed orstrongly agreed that …(more)

  • Starting out small : Frameworks : Service Management : BCS

    • A brief glance through frameworks such as the IT Infrastructure Library(ITIL) or the Microsoft Office Framework (MoF) and you might think yourtime is better spent actually solving problems than wading throughpaperwork - but spend a …(more)

  • Itil Service Desk Analyst - Central London - Urgent - Computer …

    • A Retail Company based in Central London are looking for an experiencedITIL Service Desk Analyst. You will need experience providing 1st/2nd LineSupport to Windows XP, MS Office 2003, Exchange/Outlook. You must havepreviously worked …(more)

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