Daily ITIL News Feed - Jan 20, 2009

January 20th, 2009 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • ITIL Prime | The IT Skeptic
  • Owning ITIL a skeptical guide for decision makers. In review now. FavouriteBooks. Tell us about your favourite ITSM books, in print or not, obscure orwell known… Social networking links …(more)

  • The Truth About Why Most ITIL Implementation Initiatives Fail …
  • ITSM is utopia, a fairy tale. Sounds great on paper, and many folks aregetting rich from the annual conferences, speaking engagements, ITILcertification training and misguided consulting services based on aEuropean/Canadian based …(more)

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  • Risk has become an important part of managing events in the …… Information and Communication Technology (5), Information Management(8), Information System Management (7), Information Technology (125),Information Technology Essays (8), Information Technology InfrastructureLibrary (1) …(more)

  • Canterbury Christ Church University Ramps Up Support for Students …
  • PR Web (press release) - Ferndale,WA,USAThe Kent higher education establishment, the largest in the county forpublic services education, has gone live with the Sostenuto IT servicemanagement …(more)

  • DEVOTEAM : WITH THE ACQUISITION OF DANET IN GERMANY, DEVOTEAM …
  • Euronext (persbericht) - NetherlandsDanet offers high value-added services in Devoteam’s main areas ofexpertise: BSS, service management (ITSM), IT security and managementconsulting. …(more)

  • Novell Ships First Social Networking-Based Application for …
  • WELT ONLINE - GermanyThis is a key process once the CMDB is in production and becomes the centerfor good configuration management, which then can be leveraged by all otherITIL …(more)

  • Wiki-like function will drive Novell CMDB accuracy
  • Computer Business Review - UKAn ideal CMDB repository should, according to ITIL, provide accurateinformation on all infrastructure configurations and their documentation ina way that …(more)

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  • Crap Factoid Alert 370 percent ROI from ITSM | The IT Skeptic… to deliver high quality managed services was instrumental in enablingTelvent to conform to Information Technology Infrastructure Library (ITIL)best practices and achieving the international recognition of ISO 20000certification …(more)

  • IT Management Service Training
  • The IT Infrastructure Library originated as a collection of books eachcovering a specific practice within IT Service Management. The high-levelactivities are Realize Availability Requirements, Compile Availability Plan…(more)

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