Daily ITIL News Feed - Dec 12, 2008

December 12th, 2008 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • Desktop Support Engineer - MCSA, ITIL - Lancashire. Nr Blackpoo

    • IT Support Analyst/Desktop Support Engineer - MCSA, ITIL - Lancashire. NrBlackpool. My client based in Lancashire, Nr Blackpool are seeking an ITSupport Engineer to join their team. The successful candidate will haveextensive …(more)

  • [SFW] Best Affordable Alternatives To Enterprise Apps

    • By KingPin
    OTRS - The Open Source Ticket Request System that claims to be ITILcertified. Save yourself 1/2 million dollars per year over investing inITSM systems like Remedy or HP applications. This system includes manyfeatures to manage …(more)

  • New Metastorm webinar: BPM for IT Service Management

    • By admin
    I just came across an invitation to an upcoming webinar from Metastorm andICCM - which is advertised as exploring how BPM technology can help youimplement IT Service Management improvements as promoted through frameworkslike ITIL. …(more)

  • itSMF Greece holds its launch Conference

    • By editor
    The conference included a wide range of hot topics on IT ServiceManagement, IT Governance, IT Value Generation and IT-Business Alignment ina total of 13 presentations and a discussion panel. Over 160 attendeesfollowed the proceedings …(more)

  • Project Coordinator / ASAP - EXTERNAL / Plano, TX

    • Person will work on the IT service management program. Will do projecttimeline coordination including setting up critical meetings (eRoomcoordinator). Work with the PMs to ensure we meet PPQA requirements. …(more)

  • ===

    • DoN Releases Service Specifications for Next Generation Enterprise …Global Security - Alexandria,USA… specify performance measures for the delivery and provision ofservices; and define and allocate Information Technology InfrastructureLibrary (ITIL) …(more)

  • Req - ITIL Certified People for IBM Bangalore

    • By P N(P N)
    Job Title - Senior Team lead / ITIL Process lead / IT Infrastructure 4.5+Years of Helpdesk / Technical Support / General IT experience/IT ServiceManagement ## Technical Skills IT Savvy, Basic Networking Concepts, …(more)

  • EMC Seeks to Make Data More Valuable

    • Enterprise Storage Forum - Darien,CT,USAEarlier this year, EMC broadened its IT services tool set with theacquisition of Infra, a privately held IT service management provider. …(more)

  • Swim Lane Samples For ITIL

    • By George
    The IT Infrastructure Library consists of a series of publications thatdescribe a framework for delivering and managing IT services. Thefundamental purpose of Configuration Management is to establish andmaintain the integrity and …(more)

  • ITIL Training Dc

    • By George
    ITIL is an acronym for IT Infrastructure Library. The ITIL concept iscentered around IT services as opposed to IT systems. Problem controlidentifies the root cause of incidents and reports it to the service desk….(more)

  • Availability Manager ITIL

    • By George
    The books are not affordable for non-commercial users. ITSM is aboutdelivering information technology as a set of services to the businesscustomer. Availability Manager ITIL There is just one effect for severalcauses and one cause …(more)

  • Links for 2008-12-12

    • By Oracle of Hapert(Oracle of Hapert)
    Interesting links gathered from all over the Internet. IBM SJ 46-3 | ITservice management architecture and autonomic computing - IT servicemanagement architecture and autonomic computing more… (tags: architecturemanagement service) …(more)

  • Links for 2008-12-12

    • By Oracle of Hapert(Oracle of Hapert)
    IBM SJ 46-3 | IT service management architecture and autonomic computing -IT service management architecture and autonomic computing more… (tags:architecture management service) …(more)

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