Daily ITIL News Feed - Dec 9, 2008

December 9th, 2008 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • Download ITIL v3 Mindmap Complete Set

    • By root
    ITIL v3 come with six core topics which consist of four domains, ServiceStrategy, Service Design, Service Transition, Service Operation. And alsocome with additional topics Continual Service Improvement and LifecycleQuality Control. …(more)

  • EMC Infra positioned in the 2008 ‘Magic Quadrant for IT Service Desk’

    • Evaluation based on completeness of vision and ability to execute.(more)

  • Windows Vista - the sick slug

    • By skeptic
    Windows Vista makes the claim of “faster boot times”. Faster than what?tectonics? read more.(more)

  • CIO’s Quick Introductions to Technology Topics

    • By Bill(Bill)
    IT Infrastructure Library (ITIL). IT Project Management. IT Recruiting.Knowledge Management (KM). Mobile Security. Network Monitering. OpenSource. Outsourcing. Search Engine Marketing. Service-Level Agreements(SLAs) …(more)

  • Service Manager Product Overview

    • By kghelani
    Service Manager (SM) enables the automation of IT Service Managementprocesses with its configuration driven platform. At high level SM can bedivided into 3 major blocks -. image. 1. User Experience Layer: The userswill interact with …(more)

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    • ITIL Training DcBy George
    The Information Technology Infrastructure Library (ITIL) is a set ofconcepts and techniques for managing information technology (IT)infrastructure, development, and operations. Change management works withITSCM to make sure that any …(more)

  • Economy down, but IT jobs up

    • Portsmouth Herald News - Portsmouth,NH,USA… desktop productivity tools like Microsoft Office to complex andintegrated business systems, such as Cisco, information security, ITIL andvirtualization.(more)

  • AlarmPoint Systems Announces New Partnership With MATERNA Austria

    • MarketWatch - USA… notification capabilities and functionality for their IT ServiceManagement initiatives,” said Patrick Schnebel, Austrian country manager,MATERNA. …(more)

  • ITBM Solutions Overview Demo

    • IRISHDEV.com - Dublin,Ireland… the power of the IT Business Management (ITBM) suite for organizationsconsidering an investment in industrial strength IT Service Managementsolutions. …(more)

  • BCS IT Industry Awards: Individual Excellence

    • ComputerWeekly.com - UKKeith Aldis, chief executive at the IT Service Management Forum, says,”Claire impressed us with her professionalism. She really cares aboutend-to-end …(more)

  • ManageEngine Introduces ServiceDesk Plus 7.5; Input From Company’s …

    • MarketWatch - USA”The new features we’re introducing today will benefit even the largest ITorganizations, particularly those implementing ITIL guidelines. …(more)

  • Assessing asset management

    • What PC? - UKBest practice frameworks, such as ITIL, suggest that configurationmanagement databases are the cornerstone of effective asset managementefforts. …(more)

  • Avineon Appoints Timothy Brewster as Environmental Account Manager

    • MarketWatch - USA… Management Institute, and Information Technology Infrastructure Library(ITIL) Foundation Certification from the ITIL Certification ManagementBoard. …(more)

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    • SAP users can better leverage SAP Solution Manager for value …Search SAP - USA… after they have been approved in accordance with an ITIL (InformationTechnology Infrastructure Library) set of best practices for IT management….(more)

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    • Remote Support Offers Enterprises Avenue to Cut Operations Costs …By Carlton Vogt(Dana Gardner)
    Then, what does this bring to the table for those organizations thatthemselves are acting like service bureaus, perhaps they have adoptedInformation Technology Infrastructure Library (ITIL), and need to havecertain service-level …(more)

  • Remote support offers enterprises avenue to cut operational costs …

    • By Dana Gardner(Dana Gardner)
    If you think about Information Technology Infrastructure Library (ITIL) andthe fact that we have a lifecycle that includes strategy, design,transition, operation, and continued service improvement, this is going tohelp to automate …(more)

  • Question Paper Management Control & Information Systems - II …

    • By Siebel Expert(Siebel Expert)
    Which of the following set of the IT Infrastructure Library (ITIL)describes the processes and tools used in planning, conveying and managingthe quality of Information Technology (IT) services? …(more)

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    • Remote support offers enterprises avenue to cut operational costs …ZDNet Blogs - USAIf you think about Information Technology Infrastructure Library (ITIL) andthe fact that we have a lifecycle that includes strategy, design,transition, …(more)

  • Secure-24 Becomes SAP Hosting Partner

    • Web Host Industry Review - USAAs a certified SAP hosting partner, Secure-24 will also maintain itscustomers’ SAP applications from its data centers in Michigan and Arizona,”using ITIL …(more)

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