Daily ITIL News Feed - Dec 7, 2008

December 7th, 2008 | by admin |

This post is a daily aggregation of all news links from @itilpedia. This post is automatically generated everyday at 11:45PM UTC.

  • IT Service Request Management Internal Help Desk

    • By George
    The ITIL library has been recently refined by including IT ServiceManagement issues raised by the introduction of new technology, and theimpact of increasing IT and business complexity. IT Service RequestManagement Internal Help Desk …(more)

  • itSMF International website adrift

    • By skeptic
    Is the itSMF International website adrift again? read more.(more)

  • The Khazars

    • By uprooted Palestinian(uprooted Palestinian)
    The Khazar’s capital of Itil was established at the mouth of the VolgaRiver where it emptied into the Caspian Sea, in order to control the rivertraffic. The Khazars then exacted a toll of 10% on any and all cargo whichpassed Itil on …(more)

  • Tripwire Enterprise for BMC Remedy

    • By bmcdn@bmc.com
    Configuration change monitoring and analysis are key components of the ITService Management model. Together, Tripwire and Remedy ensure thatauthorized changes are made correctly and uniformly, best practices arefollowed and enforced, …(more)

  • IT Service Management Consultant

    • By George
    IT Service Management Consultant Using Prince2 method means that documents,logs and lists have to be written, its usage in small projects if thescalability of Prince2 is not understood and applied, implies a relativelylarge volume of …(more)

  • ITIL Certification - Library Certification That Provides Guidance …

    • By admin1
    You probably have heard about the ITIL and its certifications. Well, theITIL or Information Technology Infrastructure Library is basically anintegrated, process based and best practice framework designed anddeveloped for the managing …(more)

  • Download ITIL v3 Key Concept Mapping

    • By root
    The current version of ITIL (v3) was published at the end of April 2007.This re-development provided greater focus upon the alignment of IT andbusiness/management, through the whole planning to production lifecycle….(more)

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