Why ITSM Implementations require continuous heavy lifting

July 29th, 2008 | by admin |

By p.bernard@pinkelephant.com(p.bernard@pinkelephant.com)
This is true of any ITIL implementation. You can not buy ITSM on a disc, pu= t it into the CD drive and =93install=94 it in your organizaton. Sure there= are starter kits. Sure there are tools that can be installed, configured a= nd used. … ITIL Version 3 (more)

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