Information Technology Infrastructure Library (ITIL) v3.0 - A …
July 29th, 2008 | by admin |By Muhammad Jamil Khan, PMP(Muhammad Jamil Khan, PMP)
ITIL v3.0 Introduction. A set of books that describes best practices for IT management. It provides body of knowledge useful for achieving ISO/IEC 20000. ITIL is developed by OGC (Office of Government Commerce), an independent Office of … (more)
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