Why do IT-customers demand quality?

June 30th, 2008 | by admin |

By p.bernard@pinkelephant.com(p.bernard@pinkelephant.com)
The reason why customers ot IT-services demand quality is simply a matter of= common sense and or perception. As a customer, why would I want to purchase= something that is sub-par? Yes there is a market for what some describe as = sub-par, … ITIL Version 3 (more)

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