Archive for May, 2008

RE: ITIL Certification Tips

Thursday, May 29th, 2008

By ChrisITIL08Girish and George The ITIL V3 certification scheme is taking an age to get. projectmanagement-career (more)

The people who determine the future of ITIL training …

Thursday, May 29th, 2008

By Tech DispenserThe IT Skeptic =96 Now that OGC have outsourced ITIL certification and train= er accreditation to APMG, a private for-profit company, let us look at the p= eople who influence the shape of ITIL V3s slowly emerging qualifications sys= tem. ... (more)

ITIL Foundation Exam Primer (ITILv3, Single-User, CD-ROM)

Thursday, May 29th, 2008

ITIL Foundation Exam Primer is a testing engine that allows you to hone your= ITIL Foundation knowledge prior to taking the ITIL Foundation exam. It prov= ides multiple practice questions in a mock exam format. Price: =A320.00. (more)

Peper_IT684

Thursday, May 29th, 2008

By moofoo(moofoo)The IT Infrastructure Library (Itil) provides useful best practice in the field of service management and service delivery, but does not cover the strategic impact of IT and the relation between IT and the business (OGC ... (more)

InitMarketing Customers: Day, Magnolia, OTRS, YMC, Zimory

Thursday, May 29th, 2008

By ordnasOTRS is a leading provider of IT service management solutions that empower companies to automate their IT and align it to the needs of the business. Young Media Concepts integrates ECM, CRM and BPM into a combined powerful and ... (more)

Should MSPs be looking to implement ITIL for their service desk?

Wednesday, May 28th, 2008

By JoshOn the surface it seems that ITIL if nothing else creates standards and controls for your team to work within. But at the business level I have yet to hear of anyone that has had a customer ask them about the use of these standards in ...

TRADE TALK

Wednesday, May 28th, 2008

The Patriot-News - PennLive.com - Harrisburg,PA,USA Joe Swartz has been named the Keystone Peer Review Organization Inc.'s vice president of IT service management. He had served as the director of IT service ... (more)

Re: What line of work are you in?

Wednesday, May 28th, 2008

Quote from: TAMS on Today at 08:59:11 AM. 1. Piedad: IT consultant on systems management and IT service management (ITIL) 2. Mark_eee: Quality Support Profesional Level 3 - AT&T DSL 3. ProudSKIN: Retailer (Operations Manager ... (more)

Change management: A better starting point for ITIL

Wednesday, May 28th, 2008

Many IT organizations begin their ITIL implementations using the incident management module. However, industry expert Brian Johnson suggests that starting with change management instead can actually help improve alignment and add more ... (more)

Project Manager - ITIL - [Genesis10, New York - NY]

Wednesday, May 28th, 2008

By Genesis10Job Description: Genesis10 currently has a permanent full time opening in New York City for a large Sports Organization. This is for a Project Manager with ITIL process methodology experience. RESPONSIBILITIES: - Develop, maintain and c... (more)

IT Governance Defined

Wednesday, May 28th, 2008

By servicexenInformation technology, and its use in business environments, has experienced a fundamental transformation in the past decades. Since the introduction of IT in organizations, academics, and practitioners conducted research and developed ... (more)

Re: What line of work are you in?

Wednesday, May 28th, 2008

Piedad: IT consultant on systems management and IT service management (ITIL) 2. Mark_eee: Quality Support Profesional Level 3 - AT&T DSL 3. ProudSKIN: Retailer (Operations Manager for Home Division of Rustan's Department Store) + ... (more)

abortion pro life

Wednesday, May 28th, 2008

ITIL, the IT Infrastructure Library, emerged as a collection of best practices that could be used in versatile organizations. Expect the price to drop as GM prepares for Cherys onslaught. Compare treatments and make an informed ... (more)

IBM Unveils New Servers with Quad-Core AMD Opteron Processors

Wednesday, May 28th, 2008

IBM is helping clients move to new enterprise data centers by focusing on best practices around virtualization, green IT, service management and cloud computing. "IBM continues to deliver innovation and choice in the x86 market with ... (more)

Mindjet Acquires JCVgantt

Wednesday, May 28th, 2008

Adds tightly integrated project timeline view to MindManager visual planning application. (more)

ITIL Service Manager Service Support training

Wednesday, May 28th, 2008

By lizardsis(lizardsis)I am currently attending ITIL Service Manager Service Support course organized by CTPartners - Polish Exin accredited training provider. It lasts 5 days (40 hours) and the biggest advantage of that is the opportunity to meet people from ... (more)

Help desk and asset management tools merge

Wednesday, May 28th, 2008

By Megan Santosus, Features WriterAs the IT Infrastructure Library permeates IT shops, help desk and asset management vendors have joined forces to provide more integrated process improvement technologies. (more)

AvailableConsultants Excellent SOX Compliance Project Manager

Wednesday, May 28th, 2008

By Consultants(Consultants)Sarbanes Oxley, Information Technology Infrastructure Library (ITIL) and Information Security experience. Strong background in Internal Controls Assessment, Controls testing, developing Business processes ... (more)

Re: ITIL Certification Tips

Wednesday, May 28th, 2008

By gtonsingI am not too sure about the practitioners. With V3, I think there is no mo. projectmanagement-career (more)

ITIL Job Position

Wednesday, May 28th, 2008

By GeorgeAccusations that proponents of ITIL indoctrinate the methodology with =91rel= igious zeal=92 at the expense of pragmatism continue to be heard. ITIL gives= a detailed description of a number of important IT practices with comprehen= sive ... (more)