Archive for February, 2008
Friday, February 29th, 2008
eChannelLine - North York,Ontario,Canada However, only 8 percent of respondents deemed themselves aligned to the ITIL framework. ITIL and other IT Service Management (ITSM) frameworks seem to have ... (more)
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Friday, February 29th, 2008
By Martin Kuppinger... BSM (Business Service Management), or ITSM (IT Service Management), or BTO (Business Technology Optimization), or however you will name what has been systems management and now, with a new layer on top, is something "entirely new". ... (more)
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Friday, February 29th, 2008
By Rik JonesStreamline Technology operational effectiveness and enhance overall stability across the IT organization resulting in enhanced stability and inefficient legacy processes. Initial phase focused on Incident and Problem Management, ... (more)
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Friday, February 29th, 2008
Our client in Redmond, WA provides global technology management services in Product Testing, Technical Communications, Management Consulting, IT Integrations & Implementations, IT Service Management, Help Desk, Technical Support, ... (more)
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Thursday, February 28th, 2008
By prolinkThe survey also found that the IT Infrastructure Library (ITIL), with the ISO 20000 standard, is used by 24 percent of organizations polled and is the preferred framework associated with IT governance. The ISO 20000 covers the IT ... (more)
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Thursday, February 28th, 2008
Earthtimes - London,UK 28 -- Fifty-nine percent of US organizations have engaged with Information Technology Infrastructure Library (ITIL), a best practice framework for IT ... (more)
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Thursday, February 28th, 2008
By AllenITIL stands for Information Technology Infrastructure Library. It'sa mandatory test we have to take and pass. We started our preparations with it two days ago and in just a few hours, I will be taking the exam. ... (more)
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Thursday, February 28th, 2008
By CalvinUptime is hosting a 4 part webinar on ITIL ( Information Technology Infrastructure Library) utilization by Data Center Managers. Click here for a schedule and seminar summary. (more)
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Thursday, February 28th, 2008
Earthtimes - London,UK 28 -- Across the globe, IT executives are taking a closer look at the merits of adopting IT Service Management (ITSM) best practice frameworks to improve ... (more)
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Thursday, February 28th, 2008
By miller3@us.ibm.com (John Miller iii)IT Database Administrator Specialist IT Service Management, Strategy & Architecture 3333 Beverly Rd., B4-266A Hoffman Estates, IL. 60179 Office: (847) 286-5735 Fax: (847) 645-3874 Pager: (800) 759-8352 Pin#: 7271042 Email: ... (more)
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Thursday, February 28th, 2008
By Dennis PowellAs I sat through a number of interesting sessions and participated in many conversations with attendees last week at the Pink Elephant ITIL conference, one point was clear from nearly every session I attended, and nearly every person ... IT's About Uptime - The ...
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Thursday, February 28th, 2008
By Robert StroudIn a recent blog posting, I suggested that you take a look at the IT Governance Institute's recently released IT Governance Global Status Report. IT Business Edge interviewed me on the survey results contained in the report. ... To ITIL=AE V3 and Beyond: Travels... ...
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Thursday, February 28th, 2008
By Naima(Naima)I am in Oslo for an ITIL course this week. I went down on Tuesday, and went out with my old friend Hannah in the evening. Yesterday the course started, and I went out with some old colleagues in the evening and also talked a bit ...
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Thursday, February 28th, 2008
Brazilian IT consultancy Kalendae saw revenue increase 70% to 2.9mn reais (US$1.7mn) in 2007 over the previous year thanks to increased demand for IT service management (ITSM) and IT governance services, company CEO Luis Mirtilo told . ... (more)
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Thursday, February 28th, 2008
SunHerald.com - Biloxi,MS,USA By Dimension Data Across the globe, IT executives are taking a closer lookat the merits of adopting IT Service Management (ITSM) best practice frameworks ... (more)
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Thursday, February 28th, 2008
Manufacturing Business Technology - Oak Brook,IL,USA FrontRange Solutions is a global market leader in Customer Relationship Management (CRM), IT Service Management and Voice applications for the mid-market. ... (more)
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Thursday, February 28th, 2008
Web Services Journal - Montvale,NJ,USA When asked what the primary inhibitors are to the adoption of ITIL/ITSM best practices, US CIOs overwhelmingly said that the costs associated with ... (more)
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Thursday, February 28th, 2008
SunHerald.com - Biloxi,MS,USA By Dimension Data Fifty-nine percent of US organizations have engaged withInformation Technology Infrastructure Library (ITIL), a best practice framework ... (more)
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Thursday, February 28th, 2008
Pink Elephant Announces The 2008 ITIL(R) Award Winners By a.lamanes@pinkelephant.com(a.lamanes@pinkelephant.com)Pink Elephant today announced the winners of the ITIL Awards, presented at the organization's 12th Annual International IT Service Management Conference and Exhibition in Las Vegas. The awards honor the best in five categories. ... (more)
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Thursday, February 28th, 2008
Teledata Informatics LLC - Business Analysis; QMS & ITIL Processes. Should have worked in previous organisation as BA handling large projects independently. Quality Management, CMMI, ITIL, SCAMPI Assessments, Six Sigma... (more)
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