Archive for February, 2008

Vettro

Friday, February 29th, 2008

By chatster18Anyone have any experience with this? (the mobile ITSM solution vettro.com/itsm) Thoughts +'s -'s ? Thanks! (more)

Comment on Effective IT Service Management by hannysan

Friday, February 29th, 2008

By hannysanCan someone please let me know what is the password for this e-book? I have tried knowfree.net but fail... please help thanks very much. (more)

Service Management (ITIL) Project Manager (Adecco Technical)

Friday, February 29th, 2008

Location: Milwaukee,WI Source: Jobs.net. (more)

IT Service Management? IIBA? Cincinnati?

Friday, February 29th, 2008

By AndyLast week, I attended the International Institute of Business Analyst's event "ITIL/ITSM for the Business Analyst" held at the Kroger IT center in Blue Ash, OH. First of all, for anyone not in-the-know, allow me to quote a few ... (more)

Hot Storage Skills

Friday, February 29th, 2008

Search Storage - USA ... is up to date on the latest Information Technology Infrastructure Library (ITIL) best practices; knows how to get business buy-in; has experience with ... (more)

ITIL V3 sample exam question: is it just vague or plain wrong?

Friday, February 29th, 2008

By skepticIt is sample exam questions like this that give candidates the cold horrors. read more. (more)

IT Service Desk Analyst, London, ITIL, MS Office, Blackberry, A

Friday, February 29th, 2008

Service Desk, London, ITIL, MS Office, Blackberry, Active Directory, MS Windows, Unix - My client is one of the most successful FTSE 100 trading houses in the city, and a global leader in their niche field. They are currently looking ... (more)

ITIL adoption increases in US, proficiency still lacking

Friday, February 29th, 2008

Adopting best practice frameworks such as ITIL is now more common than not in the United States, but American technology leaders say they still need to master their IT service delivery skills. (more)

5th Middle East IT Service Management Conference

Friday, February 29th, 2008

ITP.net - Dubai,United Arab Emirates ... Conference is your opportunity to discover the most recent developments in ITSM and gain cutting-edge information on ITSM frameworks, ITIL Version3, ... (more)

Review: SeaMonkey 1.1.8 for the Mac

Friday, February 29th, 2008

Computerworld - Framingham,MA,USA By Nathan Alderman BMC provides the ITIL solutions you need to drivebusiness value through better management of technology and IT processes. ... (more)

Putting Together a Useful Project Plan for ITIL Configuration …

Friday, February 29th, 2008

The core of the IT Infrastructure Library (ITIL) is configuration management: the discipline of identifying, tracking, and controlling your IT environment's components to gain accurate and timely information for better decision-making. ... (more)

Two-thirds of firms have used ITIL best practice framework

Friday, February 29th, 2008

ComputerWeekly.com - UK ... CIOs across 14 countries by Dimension Data shows that 66% of organisations have engaged with the Information Technology Infrastructure Library (ITIL). ... (more)

Advanced IT Solutions from Bright Technologies to Support …

Friday, February 29th, 2008

Carolina Newswire (press release) - NC,USA The Information Technology Infrastructure Library (ITIL) is a set of broadly accepted concepts and techniques for managing and improving the effectiveness ... (more)

How eBay Manages Its Data Centers

Friday, February 29th, 2008

InformationWeek - Manhasset,NY,USA ... modeling language to unify other standards like the Information Technology Infrastructure Library (ITIL) and Distributed Management Task Force (DMTF). ... (more)

ITIL adoption increases in US, proficiency still lacking

Friday, February 29th, 2008

NetworkWorld.com - Southborough,MA,USA By Denise Dubie, Network World, 02/29/08 Adopting best practice frameworkssuch as ITIL is now more common than not in the United States, but American ... (more)

ITIL gains traction in Europe

Friday, February 29th, 2008

Computer Business Review - UK By Janine Milne UK and other European firms are far more likely to use ITService Management (ITSM) and specifically ITIL best practice than US firms, ... (more)

UK IT frameworks find international audience

Friday, February 29th, 2008

Computing - London,UK ... ITIL is now well on the way to establishing itself as the definitive set of guidelines for It service management in the Asia-Pacific region. ... (more)

IT modernisation is the solution

Friday, February 29th, 2008

ITWeb - Gauteng,South Africa ScienceLogic, a company selling IT service management products, enjoyed three straight years of triple-digit growth and doubled its customer base in major ... (more)

Organisations around the globe poised for IT service management growth

Friday, February 29th, 2008

ITWeb - Gauteng,South Africa Johannesburg, 29 February 2008 ] - Across the globe, IT executives are taking a closer look at the merits of adopting IT service management (ITSM) best ... (more)

ITIL Gains Traction in Europe

Friday, February 29th, 2008

Two-thirds of organizations have adopted the ITIL service management framework, as they recognize the importance of a creating a common business and IT language. (more)