Archive for November, 2007
Thursday, November 29th, 2007
Automated Operations 1.0 combines solutions for IT service management, business service management, and business service automation. "We have been aggressively expanding our software portfolio in the last two years to broaden and deepen ... (more)
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Thursday, November 29th, 2007
SourceWire (press release) - London,UK Half Price Books, a leading US bookstore chain, has invested in Supportworks ITSM, a comprehensive service desk management system from Hornbill Systems. ... (more)
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Thursday, November 29th, 2007
CIO Today - Woodland Hills,CA,USA Automated Operations 1.0 combines solutions for IT service management, business service management, and business service automation. ... (more)
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Thursday, November 29th, 2007
TMCnet - USA The company was honored for its solutions that offer mobile connectivity for IT service management. Carilion had launched an initiative to improve the ... (more)
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Thursday, November 29th, 2007
We are using the merge requests to manage mulitple incidents that are part of the same problem (we have used ITIL terminology in our categories), so, if we have a major issue that may affect many users ie VPN or Server is down we log ... (more)
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Thursday, November 29th, 2007
Recommend, evaluate, architect, and implement methodologies such as ITIL, CMDB (Configuration Management Database) and Enterprise Architecture within the Systems Support group and the IT department. Develop, implement, and manage change ... (more)
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Thursday, November 29th, 2007
By ~* w|sh|n *~(~* w|sh|n *~)Information Technology Infrastructure Library it stands for... the student guide is like don't know few thousand pages?or maybe just around 1.5k?Not sure, it is thick enuff to be a paper weight. 26/40 marks is required to pass. ... (more)
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Thursday, November 29th, 2007
Business Wire (press release) - San Francisco,CA,USA ... and achieve automated management of workflows that meets the Information Technology Infrastructure Library (ITIL) standard for delivery of IT services. ... (more)
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Thursday, November 29th, 2007
By t.dumoulin@pinkelephant.com(t.dumoulin@pinkelephant.com)If you look at their statistics, interest and growth in ITIL certification more than doubled starting in 2005 from the previous yearly trends (coincidentally the same time period when these three drivers began to kick in). ... (more)
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Thursday, November 29th, 2007
Computer Business Review - UK It was also found that the offering had automated the IT processes and integrated ITIL processes across both virtual machines and legacy systems. ... (more)
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Thursday, November 29th, 2007
By -=3D=3D-(-=3D=3D-)ImageReady Slices (tw_comp4whitepapers_v2.psd) --> This week's FierceCIO is brought to you by Tripwire. IT Service Management Metrics that Matter High performing IT organizations didn=EF=BF=BDt get that way by.= Pharmocology NEWS (more)
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Thursday, November 29th, 2007
CNET News.com - San Francisco,CA,USA HP Automated Operations 1.0 software suite is itself split into three main applications: IT Service Management, Business Service Management, and Business ... (more)
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Thursday, November 29th, 2007
By prolink(prolink)HP Automated Operations 1.0 software suite is itself split into three main applications: IT Service Management, Business Service Management, and Business Service Automation. The suite is the fruit of HP's aggressive acquisition strategy ... (more)
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Thursday, November 29th, 2007
TechExcel, a provider of unified application lifecycle management and support software, has announced that Bridgestone Firestone Off Road Tire Company has selected its ALM and ITSM solutions to help increase performance and improve ... (more)
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Thursday, November 29th, 2007
By Xcross87Video Training Information:. Code:. http://www.careeracademy.com/index.asp?PageAction=VIEWPROD&ProdID=126. Download: Links in total: 4 parts File size: 220 MB Password:. Code:. Xcross87. this part of youre post is hidden ... (more)
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Thursday, November 29th, 2007
WebWire (press release) - Atlanta,GA,USA Parity Group are leaders in IT Service Management and Programme and Project Management training and consulting and were one of the original founders of ... (more)
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Thursday, November 29th, 2007
Data Storage Connection (press release) - USA The acquisition complements and extends EMC's position in the rapidly-emerging IT Service Management marketplace. The agreement immediately advances EMC's ... (more)
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Thursday, November 29th, 2007
I subscribe to a notion that my blogging colleague Marv Waschke recently wrote about in his Iterating on IT Service blog posting entitled "ITIL v3: Simplifying Complexity." That is that implying that something inherently complex is simp ... (more)
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Thursday, November 29th, 2007
By Robert StroudI've decided to use the upcoming holiday season to launch an ITIL initiative in my home. With all the time I spend evangelizing on ITIL, it is only natural that it has crossed over from my business life to my personal life. ... (more)
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Thursday, November 29th, 2007
Over a year ago, the IT Skeptic argued that ITIL is not best practice. Now Version 3 is upon us, has anything changed? (more)
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