Archive for October, 2007
Wednesday, October 31st, 2007
This Day (subscription) - Apapa,Lagos,Nigeria It will be recalled that New Horizons also partnered with Axios Systems, the UK-based leading international IT Service Management (ITSM) Software Company to ... (more)
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Wednesday, October 31st, 2007
By Admin(Admin)The best practices embodied in the Information Technology Infrastructure Library (ITIL) can help you align IT business requirements, automate IT processes across domains, optimize business outcomes and deliver ongoing service ... (more)
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Wednesday, October 31st, 2007
By LouThis has a number of implications for IT Service Management and operational capability. The technical nature of virtual machine technology as a lever with respect to consolidation nuances these issues in several ways. ... (more)
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Wednesday, October 31st, 2007
ComputerworldUK - UK It will cover implementation of a four-year technical roadmap to support key projects and use of Northgate's ITIL-based "Model Office" methodology for ... (more)
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Wednesday, October 31st, 2007
By shyfnqx739(shyfnqx739)You must be familiar and have experience with ITIL (IT Infrastructure Library). Must have experience running medium to l. Ben Taub Hospital Houston Tx VP of Information Systems. Our client is the nationwide leader in online service ... (more)
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Wednesday, October 31st, 2007
By Business PhD Student(Business PhD Student)I stole this line from CapitalOne because my first exposure to Information Technology Infrastructure Library (ITIL) was when I was working on a helpdesk that was supporting CapitalOne. CapitalOne had outsourced its IT operations to ... (more)
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Wednesday, October 31st, 2007
some of you have indicated ITIL as an effective framework. However, is ITIL just a fad or an effective platform to deliver IT services? In your experience - what are the REAL (and achievable) benefits of ITIL? ... (more)
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Wednesday, October 31st, 2007
By ITIL Prime(ITIL Prime)We're hearing rumors that the ITIL V2 Foundation exam may not be dying out as soon as we had anticipated. Initially, it was reported that the ITIL V2 exam was going to be phased out by the end of 2007; but we're starting to ...
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Wednesday, October 31st, 2007
By David Bradley... the field of "IT service management" while his co-author, MA Berawi at the University of Malaya, in Kuala Lumpur, Malaysia, is currently researching value management and innovation in the context of major civil engineering projects. ... (more)
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Wednesday, October 31st, 2007
Trading Markets (press release) - Los Angeles,CA,USA Headlining these new offerings is the BMC Service Management Process Model, a process design and planning tool that visually maps IT Infrastructure Library ... (more)
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Wednesday, October 31st, 2007
IT PRO - London,England,UK ... improvement processes and IT infrastructure library (ITIL) based service management solutions together with a service desk for call logging and resolution. (more)
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Wednesday, October 31st, 2007
By Team Register(Team Register)APM Group, which is responsible for accrediting ITIL (Information Technology Infrastructure Library) and Prince2 examination bodies for the Office of Government Commerce (OGC), has had its accreditation suspended by the United Kingdom ... (more)
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Wednesday, October 31st, 2007
Today's IT managers live in an alphabet soup of best practices: ITIL(R), COBIT(R), PMI(R), Lean Six Sigma, so on. They all mention the needs and desires of staff during the implementation. Failure to realize that IT staff makes or breaks any ... (more)
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Wednesday, October 31st, 2007
The acquisition complements and extends EMC's position in the rapidly-emerging IT Service Management marketplace. The agreement immediately advances EMC's solution for managing IT service delivery, providing dramatic new capabilities in ... (more)
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Wednesday, October 31st, 2007
By GeorgeRThis is probably one of the biggest debates in the IT Service Management community currently. What I can tell you about the current state of play regarding qualifications is that there are bridging courses now available at Foundation ... (more)
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Wednesday, October 31st, 2007
Register - London,England,UK By Kelly Fiveash → More by this author APM Group, which is responsiblefor accrediting ITIL and Prince2 examination bodies for the Office of Government ... (more)
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Wednesday, October 31st, 2007
By The VAR GuyThe program's entry criterion is based on the Information Technology Infrastructure Library (ITIL) framework of best practices. The VAR Guy has stated multiple times that ITIL will grow in importance for MSPs. ... (more)
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Wednesday, October 31st, 2007
The first broad-spectrum service lab facility has been opened by Seagate Recovery Services, a wholly owned subsidiary of Seagate Technology, at its European headquarters in Amsterdam. (more)
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Wednesday, October 31st, 2007
If you take a closer look at Azamon's Elastic Computing Cloud (EC2), today you are guaranteed 99.9% availability for your servers, and your total investment is a light switch and service bill with no ITIL required. (more)
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Wednesday, October 31st, 2007
By Aamir Memon(Aamir Memon)Contact the author:. Senior Editor Denise Dubie covers the technologies, products and services that address network, systems, application and IT service management for Network World. E-mail Denise. ... (more)
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