Archive for August, 2007

ITIL Change Every Thing in IT Services

Friday, August 31st, 2007

Channel Insider - New York,NY,USA This structured methodology is called the Information Technology Infrastructure Library (ITIL), which has recently been updated to a version three release ... (more)

Savvion identifies process “killers”

Friday, August 31st, 2007

A second look at Business process management. (more)

ITIL overshadowed by other priorities

Friday, August 31st, 2007

Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, told ZDNet Asia that although ITIL (Information Technology Infrastructure Library) processes have been used as a frame of reference for internal ... (more)

Richmond Hill

Friday, August 31st, 2007

Position: Tech Support (Level 2) Location: Richmond Hill Salary: 50k Our company is an IT Service Management Company located in Richmond Hill, Ontario. Our company offers a new holistic approach to outsourced IT service and consulting ... (more)

Consultant ITIL

Friday, August 31st, 2007

Consultant ITIL the package is - 50k 50%25 bnus it's location HERTFORDSHIRE, date posted: Fri, 31 Aug 2007 13:01:13 GMT. (more)

India only made one change from the side that won on Friday.

Friday, August 31st, 2007

By kramaiyaMonthly report on Free. India invites bids for fighter jets from six firms. Resurgent and fighting India will look to end their Nehru Cup title drought when they face Syria in their maiden final appearance. ... (more)

IT Week’s IT leader profile

Friday, August 31st, 2007

VNUNet.com - UK I've attended Prince project management and Itil courses. Business skills are more relevant now than handling the technology bits. ... (more)

Lies, damned lies and statistics: adoption of ITIL

Friday, August 31st, 2007

By skepticSeems like about a third of organisations in the USA have adopted ITIL and another third plan to [when the survey doesn't mention country it usually means the USA, which remains oblivious to the rest of the world: World Cup baseball ... (more)

Talk about a month…

Friday, August 31st, 2007

Being the IT Service Management nerd that I am I did actualy enjoy the content even though it was mostly fairly dry. Snaps to the presenter who did the Star Wars themed presentation on the last morning of the conference - especially ... (more)

ITIL overshadowed by other priorities

Friday, August 31st, 2007

ZDNet Asia - Asia ... told ZDNet Asia that although ITIL (Information Technology Infrastructure Library) processes have been used as a frame of reference for internal ... (more)

Why does ITIL training have little demand in the Boston area?

Thursday, August 30th, 2007

I am a professional ITIL trainer. In the past 2 years I have trained more than 800 students with a high pass rate on the ITIL v2 Foundations Examination. I'm in the process of becoming ITIL v3 certified (I already hold ITIL v2 ... (more)

Firewall Specialist - LAN/WAN/ITIL/Cisco/Networks

Thursday, August 30th, 2007

You will be required to install network/firewall software, operating system upgrades/patches and implement change adopting best practice from the ITIL framework. You will have extensive experience with Cisco, LAN & WAN and be CCNP ... (more)

ITIL

Thursday, August 30th, 2007

By adminThe Information Technology Infrastructure Library, ITIL, is a framework of best practices. AmerIT Learning ITIL Training, ITIL v3, ITIL v3 Training, ITIL AmerIT Learning is an EXIN accredited, full service provider of V2, ... (more)

ITIL Consultant for Product Manager

Thursday, August 30th, 2007

ITIL consultant, Product manager, pre-sales, product marketing, ITSM, service management, helpdesk Role Product Management is a core business function within this software company, requiring a seasoned professional with excellent ... (more)

Confessions of ITIL

Thursday, August 30th, 2007

By bbotelhoThe poll shows less than a third of data center managers are implementing ITIL; 30% are working on introducing ITIL initiatives and 9% are making plans to implement ITIL. Then there were the 20% who said they were merely investigating ... (more)

The Reason to Consider Outsourcing for Small to Midsize Enterprises

Thursday, August 30th, 2007

By rss@e-janco.com(rss@e-janco.com)... Leverage someone elses infrastructure and reduce your capital requirements,; Reduce hardware, software, and communication operation costs,; Reduce labor costs,; Create predictable budgets,; Focus on IT Service Management, ... (more)

The Rise and Re-Integration Of The ERP Empire - Part 3

Thursday, August 30th, 2007

By t.dumoulin@pinkelephant.com(t.dumoulin@pinkelephant.com)The goal of this research was related to understanding the adoption of IT Service Management within organizations that support a major ERP suite. The results of this survey can be found on the Pink Elephant website at the following ... (more)

Firm gets IT contract

Thursday, August 30th, 2007

Harlow Herald 24 - Stevenage,Herts,UK Under the contract, Egton will also provide guidance to Harlow Council with the aim of helping the organisation to achieve the prestigious ITIL ... (more)

Configuration Management Database, New Kid on the ITIL Block

Thursday, August 30th, 2007

Server Watch - Darien,CT,USA By Paul Rubens The Information Technology Infrastructure Library (ITIL) isback in the forefront of many CIOs' minds, now that they have had a chance to ... (more)

Stop “Tweaking”

Thursday, August 30th, 2007

By kturbittNow relating this to our IT Service Management activities we find that when we "tweak" at a process often we paralyse other services as a result, and end up totally focussed on the area we are "tweaking", allowing the other areas to be ... (more)