Archive for July, 2007

Coming Soon: IT Infrastructure Library (ITIL) Foundations V3

Monday, July 30th, 2007

Learn the basics of Information Technology (IT) Infrastructure Library (ITIL) and discover the importance of a systematic approach to management. The ITIL contains a comprehensive description of the processes involved in managing IT ... (more)

What’s BPM and what’s in your process portfolio?

Monday, July 30th, 2007

By Roeland Loggen(Roeland Loggen)Supporting processes (IT service management, HR, Finance, Risk & Compliance, etc). " "That's it?" "No, there is one more. It's called your Change process" "Change process? That's not a process. That's a project!" "Oh, is it? ... (more)

ServiceDesk Plus :: RE: Unable to access the ITIL demo, itildemo …

Monday, July 30th, 2007

Author: servicedesk-support Posted: Mon Jul 30, 2007 5:40 pm (GMT 0) Topic Replies: 1 What is the error you get? Karthik. ServiceDesk-Plus Technical Support Toll Free: +1 888 720 9500 www.servicedeskplus.com. (more)

ITIL Group Gets ‘Clear Evidence’ of Vote Fraud

Monday, July 30th, 2007

A consulting firm says fraudulent votes were cast in an online election held by the IT Service Management Forum's US chapter, although it may not have been enough to affect the outcome. feeds.computerworld.com/~r/Computerworld/Hacking/N ... (more)

ICT Windows Systems team - Technical Specialist II

Monday, July 30th, 2007

PublicTechnology.net - UK Previous Microsoft training and knowledge of ITIL and PRINCE would be an advantage. For an application form, please contact Control Rooms and Enquiries ... (more)

Weyerhaeuser Company Selects HP for Global IT Services Deal

Monday, July 30th, 2007

Business Wire (press release) - San Francisco,CA,USA As part of the HP Service Management solution portfolio, HP also will provide standard information technology infrastructure library (ITIL) processes, ... (more)

What’s Good for the CMDB is Good for ITIL Service Level Management

Monday, July 30th, 2007

By Don CassonIn my last blog I laid out the proposition that Configuration Management and a CMDB is all about Change and that CMDB and Change are 'partners' in executing the work of IT efficiently and accurately.... (more)

IT Service Management Consultant: Atlanta

Monday, July 30th, 2007

GA-Atlanta, Service Management Consultant Plexent is one of the fastest growing tech firms headquartered in Dallas . This consulting firm is an IT Service Management firm and leading provider of Intellectual Prop. (more)

New ITIL best practice books released

Monday, July 30th, 2007

ComputerWeekly.com - UK by Justin Richards A new set of IT Infrastructure -Library (ITIL) core books, version 3, has been released, and the accompanying qualifications are due soon ... (more)

ANS1235E (RC-72) An unknown system error has occurred from which …

Monday, July 30th, 2007

By fatboy145Hi Everyone, Since last week when we had a tape stuck in a drive, we have noticed the following error appearing and the backup has been failing: ANS1235E (RC-72) An unknown system error has occurred from which TSM cannot recover. ... (more)

ITIL Group Gets ‘Clear Evidence’ of Vote Fraud

Monday, July 30th, 2007

A consulting firm says fraudulent votes were cast in an online election held by the IT Service Management Forum's US chapter, although it may not have been enough to affect the outcome. (more)

More on HP’s big software strategy

Monday, July 30th, 2007

By Aamir Memon(Aamir Memon)Contact the author:. Senior Editor Denise Dubie covers the technologies, products and services that address network, systems, application and IT service management for Network World. E-mail Denise. ... (more)

Weyerhaeuser Company Selects HP for Global IT Services Deal

Monday, July 30th, 2007

American Digital Networks (press release) - Annapolis,MD,USA As part of the HP Service Management solution portfolio, HP also will provide standard information technology infrastructure library (ITIL) processes, ... (more)

Time out

Monday, July 30th, 2007

By RodrigoFloresLearn how to design and configure an effective IT Service Catalog according to ITIL V3 best practices; Receive hands-on training in best practice service definition, working with real-world examples to define your IT services ... (more)

ICT Area Co-ordinator (Windows Systems Team)

Monday, July 30th, 2007

PublicTechnology.net - UK It is desirable that you are educated to A level standard or equivalent and have a good understanding of ITIL. For an application form, please contact ... (more)

Software can be free if you don’t mind the adverts . . .

Monday, July 30th, 2007

IT-Director.com - USA His proposition is that "everything in IT service management has been done". Spiceworks believes that in a mature software market, product innovation is ... (more)

Channel Account Manager (IT Service Management), Edinburgh

Monday, July 30th, 2007

By s1jobs technical team(s1jobs technical team)Eden Scott's client, an international IT Service Management software company who develop, implement and support a sophisticated high value business software solution, require a Channel Account Manager. The company specialise in ... (more)

Problem/Incident Analyst - ITIL Services

Sunday, July 29th, 2007

Leading Investment Bank is looking for an experienced Service Analyst to join their Service Improvement Team to monitor and report on the use of th... (more)

ITIL Group Gets ‘Clear Evidence’ of Vote Fraud

Sunday, July 29th, 2007

A consulting firm says fraudulent votes were cast in an online election held by the IT Service Management Forum's US chapter, although it may not have been enough to affect the outcome. (more)

ITIL Group Gets ‘Clear Evidence’ of Vote Fraud

Sunday, July 29th, 2007

Computerworld - Framingham,MA,USA July 30, 2007 (Computerworld) -- At least 13 fraudulent votes were cast in an online election held last fall by the IT Service Management Forum's US chapter ... (more)