Archive for May, 2007
Thursday, May 31st, 2007
ITIL V3 is Here, are you ready? We Can Help.We bring you The Complete ITIL V3 Readiness Assessment - and it does all this for you: it has the basics of the Service Management processes in it, same as V2, BUT it has an extensive gap ... (more)
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Thursday, May 31st, 2007
MySolutionInfo (press release) - Beirut,Beirut,Lebanon ... developing, implementing and supporting solutions with Microsoft products, as well as the customer service and IT service management skills including ... (more)
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Wednesday, May 30th, 2007
By Gusworld=2E.. ZDNet, Slowboat to ITIL v3 takeup Notable because: It quotes analysts,= vendors and users in assessing the likely impact of the latest ITIL version= ; Australian IT The buzz on hi-definition Notable because: It explains HD TV= to the ... (more)
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Wednesday, May 30th, 2007
ITIL Service Level Manager the package is =A3excellent it's location LONDON,= date posted: Wed, 30 May 2007 15:27:21 GMT. executivesontheweb.com - latest jobs (more)
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Wednesday, May 30th, 2007
ZDNet UK - UK This profit driven body was given responnsibility for licensing ITIL by the OGC, ITIL's owners. Their mission, as a corporate, is to derive profit. ... (more)
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Wednesday, May 30th, 2007
By fortune(fortune)i know it's highly unusual for me to miss a day, so thank you for all your kind emails. i've been itil'ing, which as those of you who have done it know, is an intense process. so honestly, you may not hear much from me until sunday. ... (more)
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Wednesday, May 30th, 2007
WM Experts (press release) - Inverness,FL,USA Evergreen specializes in ITIL (Information Technology Infrastructure Library) business case development and consulting, and offers services that include ... (more)
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Wednesday, May 30th, 2007
By ISOgal2The new release of ITIL, the OGC's IT Infrastructure Library, was published earlier today (May 30). For the uninitiated, ITIL is the major framework within the IT Service Management sector (ITSM) as relates to ISO 20000, ... (more)
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Wednesday, May 30th, 2007
By Martin Atherton(Dale Vile)What i mean by this is (to steal Jon Collins' understatement during the CA event last week) that ''we just need to agree that Business Service Management is all about managing business services, and IT Service Management is all about ... (more)
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Wednesday, May 30th, 2007
eWeek - Woburn,MA,USA ... ITSM practice director for Forsythe Solutions Group, told eWEEK. Even those who have already adopted ITIL practices may not find the newest release to ... (more)
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Wednesday, May 30th, 2007
SearchCIO.com - USA The UK agency that developed the Information Technology Infrastructure Library (ITIL) some 30 years ago -- the industry's most comprehensive guide to IT ... (more)
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Wednesday, May 30th, 2007
IT Business Edge - Louisville,KY,USA They argue that ITIL and ITSM, used together, can address the three major challenges of SOA: governance, quality and management. ... (more)
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Wednesday, May 30th, 2007
By Elisa GabbertI think that's only partially true," he writes. "I believe having experience and soft skills are also important." Gielis recommends following non-Oracle frameworks such as ITIL (IT Infrastructure Library) and PRINCE2 for development. ... (more)
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Wednesday, May 30th, 2007
Now if outsourcing vendors - including IBM - would just resist temptation to customize rather than deliver the scale from their plants and grids, the real payback from ITIL will really come through. (more)
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Wednesday, May 30th, 2007
By Megan Santosus, Features WriterAs managing technology becomes more complex and outsourcing more commonplace, the new ITIL v3 hones in on IT service management (ITSM). (more)
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Wednesday, May 30th, 2007
NetworkWorld.com - Southborough,MA,USA A few years back management software maker BMC started its journey toward automated IT service management with the introduction of its business services ... (more)
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Wednesday, May 30th, 2007
Source: www.juno.comIT Service and dating internet service Asset Management, Help Desk Management, Service Catalog IT Service Management, Help Desk Management, IT Ticketing System, Asset Tracking, CMDB, On Demand Service-now.com is an ... (more)
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Wednesday, May 30th, 2007
PresseBox (Pressemitteilung)(abonnement) - Rastatt,Germany All applications are provided in the Pironet NDH data center and operated centrally according to ITIL (IT Infrastructure Library) guidelines. ... (more)
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Wednesday, May 30th, 2007
InformationWeek - Manhasset,NY,USA ... hoping the bulk of the problems will be avoided, but about implementing holistic, IT management frameworks such as ITIL to obtain and leverage metrics. ... (more)
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Tuesday, May 29th, 2007
By Michael PastoreWe caught up with ITIL 3.0 author and HP ITSM Practice Principal David Cannon to discuss the new version of the IT Infrastructure Library and his contribution to the Service Operations book. (more)
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