Archive for May, 2007

HP Revises Service Management Portfolio to Enhance IT Operations

Thursday, May 31st, 2007

SMBedge (press release) - Singapore ... put into operation the capabilities of the recently released IT infrastructure library (ITIL) service management practices, known as ITIL v3. ... (more)

ASG wins big with Victorian Govt.

Thursday, May 31st, 2007

iT News - Australia ... has again been demonstrated by this significant contract win further cementing ASG as one of Australia's leading IT Service Management companies. ... (more)

ITIL v3 offers strategic view on service delivery

Thursday, May 31st, 2007

InterGovWorld.com - Toronto,ON,Canada ... the successful delivery of IT services," says ITIL chief architect Sharon Taylor, president of IT service management consultancy Aspect Group in Ottawa. ... (more)

IT Service Management Tools Implementation Consultant

Thursday, May 31st, 2007

TX-Dallas, Plexent is one of the fastest growing tech firms headquartered in Dallas . This consulting firm is an IT Service Management firm and leading provider of Intellectual Property based on ITIL, ISO, CobiT. (more)

ITIL? SchmITIL.

Thursday, May 31st, 2007

I received an announcement in my mailbox that ITIL v3 is out. I'm not looking forward to this, if it does get implemented. From my own perspective, ITIL is a way to segregate people into perspective areas IE the software guys go over ... (more)

Exploring the Convergence of Service Management Paradigms in …

Thursday, May 31st, 2007

Sys-Con Italia (Comunicati Stampa) - USA The IT infrastructure library is a framework for managing IT services. In this article we will explore the challenges in managing services in SOA and ... (more)

itSMF USA says online election may have been compromised

Thursday, May 31st, 2007

The IT service management group informed its members this week that it is investigating possible "corruption to the voting process." (more)

itSMF-USA says online election may have been compromised

Thursday, May 31st, 2007

Computerworld - Framingham,MA,USA Members of the international organization focus on IT service management, standards and best practices such as IT Infrastructure Library (ITIL). ... (more)

G2G3 Launches World’s First ITIL V3 Simulation

Thursday, May 31st, 2007

openPR (press release) - Hamburg,Germany The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. ... (more)

New ITIL guidance gets more strategic

Thursday, May 31st, 2007

ComputerworldUK - UK The government has published a new version of the ITIL best practice guide, aiming to give IT staff more strategic how-to guidance. ... (more)

ITIL V3 finally released

Thursday, May 31st, 2007

By kturbittWell the world is still revolving, businesses are still operating, and yet ITIL V3 was released to the waiting world yesterday. So have you all got a copy of the books, read and digested them and starting to deploy this morning? No? ... (more)

Xperience - Trouble Ticketing System

Thursday, May 31st, 2007

By softwarelistedXperience is a 100% web-based application, designed for managing the processes involved in IT Service Management - Incident Management, Problem Management, Change Management, Configuration Management, Service Level Management and ... (more)

BMC Partner Program Tackles Education and Enablement

Thursday, May 31st, 2007

eWeek - Woburn,MA,USA ... expertise by providing a new certification for IT Service Management, improved product demonstration capabilities and early access to new products. ... (more)

ITIL (the OGC’s IT Infrastructure Library) Version 3 - Published Today

Thursday, May 31st, 2007

Forum: Other Specifications, Standards, and related Requirements Posted By: ISOgal2 Post Time: 30th May 2007 at 02:22 PM. (more)

Information Technology

Thursday, May 31st, 2007

... Technology assessment Cryptography Information Technology Infrastructure Library Information technology governance Telematics Systems management [edit] References Shelly, Gary, Cashman, Thomas, Vermaat, Misty, and Walker, Tim. ... (more)

ITIL V3 goes live

Thursday, May 31st, 2007

Computerworld New Zealand - Auckland,New Zealand The keepers of the IT Infrastructure Library has made available a refresh of the ITIL best practice framework, which industry watchers, vendors and IT ... (more)

ITIL V3 goes live

Thursday, May 31st, 2007

Infoworld - Netherlands The keepers of the IT Infrastructure Library Wednesday made available a refresh of the ITIL best practice framework, which industry watchers, vendors and IT ... (more)

ITSM / BSM - can we make all this a bit easier to engage with?

Thursday, May 31st, 2007

IT Directors - USA Deciding on and sticking to a decent industry standard definition of BSM and, to a lesser degree, ITSM (we have lots of organisations including ITIL, ... (more)

ITIL guidance gets more strategic with version 3

Thursday, May 31st, 2007

Techworld.com - London,UK The UK government has published a new version of the ITIL best practice guide, aiming to give IT staff more strategic how-to guidance. ... (more)

ITIL v3

Thursday, May 31st, 2007

You are receiving this because you are a member of the ITIL Community Forum. However, to continue to receive future editions you must reply to this email with a title of 'subscribe', or visit ITSM.TV and complete the onsite form. ... (more)