Archive for April, 2007

Network Management Links for 2007-04-27

Friday, April 27th, 2007

By Administrator=93Paul and his colleagues have tackled these problems by adopting strong bu= siness transformation principles, an ITIL mindset, and software from, among = others, AlterPoint, BMC and OPNET.=94 Technology News: Security: The Truth A= bout Open ... Network Management Evolution (more)

General Dynamics gets Immigration Services tech deal

Friday, April 27th, 2007

Washington Technology - Washington,DC,USA ... to about 16000 federal and contractor employees at more than 280 CIS locations nationwide via an IT Infrastructure Library of best practices. ... (more)

OpenMake, Builds and Change and Release Management

Friday, April 27th, 2007

By coteThe current ITIL/CMDB focus is squarely on help desks (incident and problem management). My theory of why is that a help desk is the easiest to implement (or, you might already have one that can be retro-fitted to be ITIL-y) and sell. ... (more)

The RACI Matrix - Who=92s Responsible, Accountable, Consulted=85 and …

Friday, April 27th, 2007

By rumagosoThe RACI matrix is a formal way of establishing the role for each stakeholde= r/participant whenever multiple parties are involved. We are doing it (Multi= ple Responsibles is possible) The Golden rule (Only one Accountable for each= task) ... ITIL Blues (more)

MOM2005 vs. OpsMgr2007 and ITIL ?

Friday, April 27th, 2007

By Daniele Muscettahttp://ianblythmanagement.wordpress.com/2006/07/27/mom-2005-and-itil-part-1/= In fact, Alerts had to be actually set to =93Resolved=94, and this had to b= e done manually. I have now been wondering for a while: =93How is OpsMgr2007= going to ... (more)

New e-Learning Course Training Materials from Sideris

Friday, April 27th, 2007

HULIQ - Hickory,NC,USA Sideris Courseware has released a new and innovative courseware library for IT Infrastructure Library (ITIL) Foundations. The new course training materials ... (more)

Two-tier service desk is winning formula for IT support

Friday, April 27th, 2007

ComputerWeekly.com - UK Rae also said the increasing use of an IT infrastructure library (ITIL) approach played a key role in organising service desk delivery. (more)

Sideris Courseware Releases ITIL e-Learning & Instructor-led …

Friday, April 27th, 2007

PR Newswire (press release) - New York,NY,USA "The ITIL framework is essential to such improvements." Using the ITIL v2.0 training courses from Sideris Courseware will help any organization for which IT ... (more)

OOTB ITSM 7 reports

Friday, April 27th, 2007

By rzajac@nospam.comThere are 2 replies, with the last one on Apr 27 2007 at 10:17:43 AM by rzajac. (more)

Quest Compliance Suite: Follow The Rules

Friday, April 27th, 2007

Redmond Channel Partner - Irvine,CA,USA Many are also trying to adhere to best practices initiatives like those from the IT Infrastructure Library (ITIL) and Control Objectives for Information ... (more)

CA Lays Foundation for Greater Systems Automation

Friday, April 27th, 2007

CIO India - Bangalore,Karnataka,India ... said CA software products -- Unicenter for IT management and Clarity for IT governance -- align well with her company's IT Infrastructure Library best ... (more)

Top six time-wasting practices CIOs should avoid

Friday, April 27th, 2007

Computer Partner - Netherlands Other characteristics include: significant investment in SOA; implementation of ITIL; automated IT management tools; business and IT alignment in terms of ... (more)

ITIL Update to Cover Security, Outsourcing

Friday, April 27th, 2007

IT Infrastructure Library Version 3, due in April, is expected to have new IT process guidelines regarding security and outsourcing.Link. (more)

ITIL Financial Analyst

Friday, April 27th, 2007

By JobArrow.com(JobArrow.com)Position: ITIL Financial Analyst Company: TekSource Canada Our downtown Ottawa federal government client is currently seeking a Financial Analyst for this 3 month plus extensions contract opportunity. Per die... (more)

Traditional methods fail to fill PM skills gap

Thursday, April 26th, 2007

In this worldwide wrap: Traditional methods fail to fill PM skills gap, PMI holds EMEA global congress, and PMT offers IT Infrastructure Library training. (more)

Outsourcing network management

Thursday, April 26th, 2007

Express Computers - Bombay,India All our processes are ITIL compliant with most of our delivery centres are BS15000 certified. Also, being the Cisco=92s Gold partner and a large system ... (more)

IT=92s Key Investment Areas and Top Attributes

Thursday, April 26th, 2007

IDM.net.au - Strawberry Hills,NSW,Australia =93These highly effective organisations have laid a lot of groundwork over the last couple of years by implementing virtualisation, SOA and ITIL,=94 says Mary ... (more)

Highlights from Gartner=92s Symposium

Thursday, April 26th, 2007

By AdministratorPaul and his colleagues have tackled these problems by adopting strong busin= ess transformation principles, an ITIL mindset, and software from, among oth= ers, AlterPoint, BMC and OPNET. Paul=92s thoughts and successes definitely h= it a nerve ... Network Management Evolution (more)

Senior Consultant - ITIL PRINCE ISEB

Thursday, April 26th, 2007

Senior Consultant - ITIL PRINCE ISEB the package is =A360000 - =A365000 per = annum car allowance, pension, healthcare it's location LONDON, date posted: = Thu, 26 Apr 2007 10:33:27 GMT. executivesontheweb.com - latest jobs (more)

Pink Elephant To Offer ISO/IEC 20000 Essentials Course

Thursday, April 26th, 2007

Insurance Networking News - New York,NY,USA Published by the International Organization for Standardization (ISO) in 2005, ISO/IEC 20000 is directly linked to the IT Infrastructure Library (ITIL), ... (more)