Archive for March, 2007
Wednesday, March 28th, 2007
... still gain immediate value for the IT organization and business. "Managed Objects heavily focuses on providing a business orientation to IT service management " wrote Forrester analysts Peter O'Neill and Evelyn Hubbert. Sales Articles. (more)
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Wednesday, March 28th, 2007
By blog(blog)The most common metrics for measuring IT service management, says another This interview with BT senior executive Grant Schofield raises all the major File Format: PDF/Adobe Acrobat - View as HTMLBy itself, the ITIL service management ... (more)
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Wednesday, March 28th, 2007
Business Wire (press release) - San Francisco,CA,USA “Managed Objects heavily focuses on providing a business orientation to IT service management,” wrote Forrester analysts Peter O’Neill and Evelyn Hubbert. ... (more)
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Wednesday, March 28th, 2007
By Rahul Bagal(Rahul Bagal)IT Service Management (ITSM) stresses alignment with an organization's goals by focusing on services that meet business requirements. Ensuring that this happens is the goal of Service Level Management (SLM), the monitoring and ... (more)
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Wednesday, March 28th, 2007
WM Experts (press release) - Inverness,FL,USA ... Information Technology Infrastructure Library (ITIL) and the Control Objectives for Information and related Technology (COBIT) to promote ongoing ... (more)
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Wednesday, March 28th, 2007
Baseline - New York,NY,USA ... which is more widely recognized overseas (like the set of best practices enumerated in the Information Technology Infrastructure Library, PRINCE started ... (more)
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Wednesday, March 28th, 2007
By Serge Thorn(Serge Thorn)IT governance at XXXXX encompasses many disciplines within the organisation including IT strategy, risk management, IT service management and compliance management to name a few. Understandably, this presents a significant challenge for ... (more)
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Wednesday, March 28th, 2007
SYS-CON Media - Montvale,NJ,USA Marquis will work closely with IT organizations and IT vendors to implement and optimize IT service management practices into their operations and products. ... (more)
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Wednesday, March 28th, 2007
Bobsguide - London,UK Opsware has the only solution capable of automating end-to-end ITIL processes, making it the ideal choice for European IT organizations.” ... (more)
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Wednesday, March 28th, 2007
PR Web (press release) - Ferndale,WA,USA Continued uptake of ITIL best practice means better IT services, while budgets get leaner. These two factors are forcing decision makers to innovate and ... (more)
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Wednesday, March 28th, 2007
Business Wire (press release) - San Francisco,CA,USA ... and enforce compliance with the Information Technology Infrastructure Library (ITIL) standards that so many IT organizations in Europe are adopting. ... (more)
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Tuesday, March 27th, 2007
By coteBoiled down, this means manifesting ITIL thinking and practices in the IT management software. The first rung in this, for vendors, has been implementing a help desk. Or, put in more flowery language, a service desk. ... (more)
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Tuesday, March 27th, 2007
FrontRange Solutions, an established global leader in IT Service Management, Voice Application, and Customer Relationship Management solutions for the Mid-Market and Distributed Enterprise, today announced the general availability of ... (more)
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Tuesday, March 27th, 2007
By webmasterPosted By: bargainmonkey Views: 338 Replies: 3 Rating: 6 Click here to get this freebie! (more)
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Tuesday, March 27th, 2007
CIOs are under ever greater pressure to do more with less as the board of directors increasingly questions the value IT is delivering to the business. As a result, many are turning to ITIL (IT Infrastructure Library) in a bid to achieve ... (more)
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Tuesday, March 27th, 2007
By The ITIL Imp(The ITIL Imp)According to a survey by the BCS, management experience is more important than qualifications in the IT sector. So why is it that so many job descriptions still state certain levels of qualifications as mandatory instead of desirable? ... (more)
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Tuesday, March 27th, 2007
Posted By: iheartfreebies - ... (more)
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Tuesday, March 27th, 2007
By webmasterPosted By: bargainmonkey Views: 232 Replies: 2 Rating: 3 Click here to get this deal! (more)
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Tuesday, March 27th, 2007
Since August last year The Art of Service has invested in a daily Service Management podcast and we receive a lot of positive reactions from our listeners.We receive emails with questions from our clients, phone calls from people with ... (more)
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Tuesday, March 27th, 2007
Market Wire (press release) - USA Tripwire can map successful changes to business requirements and can even create an incident or change request within BMC Remedy IT Service Management ... (more)
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