Archive for March, 2007

Google Alert - epocrates

Saturday, March 31st, 2007

By Smilefish(Smilefish)medicare search k web google reference epocrates may www.businessweek.com magazine clinical to pdr.net reference download news . www.amazon.com facts available. access . reference desk maximo asset management it service management . ... (more)

Basics Of Project Management

Saturday, March 31st, 2007

By nam2man(nam2man)You must learn about ITIL(IT Infrastructure Library) qualifications if you havent heard yet. Using ITIL documents will standartise the common IT definitions for all people involved this project. (Detailed ITIL training information can ... (more)

Details on the ITIL version 3 launch

Saturday, March 31st, 2007

By Who is David?(Who is David?)The itSMF invites everyone to celebrate the launch of ITIL version 3. The place is Vinopolis, a conference centre a couple of blocks from the London Bridge, and the date is now set to June the 5th. For £295 (itSMF members) and £395 (non ... ...

Today’s shock joint announcement from Microsoft and IBM throws …

Saturday, March 31st, 2007

By skepticIn preparation for the release of Microsoft Service Manager (previously known as “Service Desk”), Microsoft made a surprise joint announcement today with IBM. read more. (more)

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Saturday, March 31st, 2007

By a1olufe1(a1olufe1)it service management consultant music pop ten top madonna ticket mo prime springfield trucking menstrual period picture international fund for animal welfare balance transfer credit card for bad credit bracelet diamond gold ... (more)

Part III: Justifying ITIL programs to your CEO

Saturday, March 31st, 2007

As awareness of ITIL and IT service management grows, IT professionals are continually challenged to find ways to prove the value of their ITIL improvement initiatives. Published by: Opalis Software, Inc. (more)

Elements of Business Service Management Part 3: Getting Business …

Saturday, March 31st, 2007

By dougOriginally posted on the IBM Tivoli ITSM blog here. OK, you’ve got the word that you’re going to get to start your Business Service Management journey. Let’s say you’ve got some level of buy in, but your boss and other management are ... (more)

ITIL Version 3 London launch event announced: the IT Skeptic comments

Saturday, March 31st, 2007

By skepticMan, news gets old fast. I've just finished giving itSMF heat for lack of an announcement and then today we get this: itSMF Version 3 will be launched June 5 in London. The interesting aspects of the announcement are.... read more. (more)

Business Office - Microsoft Visio Professional 2007 Version …

Saturday, March 31st, 2007

By Dokodoko Projects(Dokodoko Projects)... needs of IT and business professionals and lets you create a broader range of diagrams with new templates, such as the ITIL Information Technology Infrastructure Library template and the Value Stream Mapping template. ... (more)

Cert List

Friday, March 30th, 2007

By nblogworld(nblogworld)http://www.eplanetlabs.com/exin-certification-books.html Study Guide (EX0-100) ITIL Foundation Certificate in IT Service Management (EXIN)http://www.eplanetlabs.com/exin-EX0-100-certification.html Hewlett Packard ... (more)

Part III: Justifying ITIL programs to your CEO

Friday, March 30th, 2007

As awareness of ITIL and IT service management grows, IT professionals are continually challenged to find ways to prove the value of their ITIL improvement initiatives. Published by: Opalis Software, Inc. (more)

Rising above the turf wars

Friday, March 30th, 2007

Financial Express - Bombay,India He soon implemented most of the ITIL (Information technology infrastructure library) based functions with some changes in phases and started with incident, ... (more)

ITIL Goes Strategic

Friday, March 30th, 2007

CIO - Framingham,MA,USA March 30, 2007 — CIO — ITIL is an acronym that some CIOs don’t understand well. If they’re aware of the IT Infrastructure Library, it’s in the context of ... (more)

IT Infrastructure Library (ITIL) Foundation Certification Training

Friday, March 30th, 2007

By webmasterPosted By: bargainmonkey Views: 684 Replies: 4 Rating: 7 Click here for this free deal! (more)

IT Career Advice - Project Management/TeamLead/Developer?

Friday, March 30th, 2007

By adminThen read up on ITIL concepts (Wikipedia has a slew of overview info on this, or you can check out libraries that have free info), and go through what you know from your 12 years of experience in the IT field and match it up to what ... (more)

executive it it itil management matter measuring measuring metrics …

Friday, March 30th, 2007

By blog(blog)ITIL is a widely accepted approach to IT Service Management. employees to an executive-oriented communication course for senior management. ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to ... (more)

Service Delivery Manager

Friday, March 30th, 2007

Fantastic Opportunity for an experienced Service Delivery Manager to work in Stafford. you will be responsible for all aspects of service provided to all customers. maintain and develop ITIL standards throughout the business this is ... (more)

Compliance Mandates Spur Record Revenue & Customer Growth at LogLogic

Friday, March 30th, 2007

By Jill RatkevicOver the past year LogLogic unveiled six major product releases including updates and enhancements to its award-winning LogLogic LMI platform with new Compliance and Control Suites™ targeting SOX, FISMA, HIPAA, PCI, ITIL, CoBIT and ISO. ... (more)

IDC Whitepaper: Infrastructure Integrity and Change Auditing

Friday, March 30th, 2007

By Mobile(Mobile)IT Service Management (ITSM) stresses alignment with an organization's goals by focusing on services that meet business requirements. Ensuring that this happens is the goal of Service Level Management (SLM), the monitoring and ... (more)

Microtrick GoldRange!

Friday, March 30th, 2007

By Os Davis... today officially announced the launch of the new GoldMine website. Dystrick created the site for FrontRange Solutions, that provider of Customer Relationship Management, IT service management, and voice programs for the... (more)