Type of content: VENDOR WHITE PAPER
Tuesday, January 30th, 2007TechWeb - USA ... to the IT service management (ITSM) best practices outlined by ITIL to improve IT service quality, align business and IT, and achieve cost efficiency. ... (more)
Archive for January, 2007
TechWeb - USA ... to the IT service management (ITSM) best practices outlined by ITIL to improve IT service quality, align business and IT, and achieve cost efficiency. ... (more)
Di Data training gets up to Spec
Tuesday, January 30th, 2007ARNnet - Australia Process skills in demand included project management, ITIL, business analysis, security and Price2, he said. On the people side, the focus was on time ... (more)
The ABCs of the IT Infrastructure Library (ITIL) - ITIL - CIO
Tuesday, January 30th, 2007By l0gixThe ABCs of the IT Infrastructure Library (ITIL). ITIL is a framework of best practices for delivering IT services. What’s the big deal about it, and why is it considered so important in corporate computing? We explain the basics before ... (more)
ITIL and Project Management: A Primer
Monday, January 29th, 2007By Jerry Manas(Frank M)For anyone managing IT projects, you may have come across ITIL (Information Technology Infrastructure Library). If not, you will. It's fast becoming the de facto standard for IT services. This article from CIO Magazine offers a good ... (more)
LiveTime Express delivers ITIL best practices for the Small to …
Monday, January 29th, 2007ClickPress (press release) - UK [ClickPress, Mon Jan 29 2007] LiveTime Software, developer of ITIL verified, Web 2.0 service management solutions, today announced the release of LiveTime ... (more)
How netViz Brings Versatility and Power to Data Integration and …
Monday, January 29th, 2007The paper describes how customers can use netViz to visualize a configuration management database (CMDB) as part of an implementation of a IT service management best practice framework implementation, such as ITIL (Information ... (more)
Orange Business Services is Launching ITIL® Consulting and Support
Monday, January 29th, 2007France Telecom and the WorldWide Trade Union Alliance-UNI (grouping all the trade union organizations present within the company which are members of Union Network International) have signed an agreement in which the Group undertakes to ... (more)
ITIL Implementation Roadmap (Configuration Management) – Part 7
Monday, January 29th, 2007By t.dumoulin@pinkelephant.com(t.dumoulin@pinkelephant.com)... reflects the real-time state of the IT infrastructure Produces and distributes management reports for Configuration Management Defines integration requirements to support other IT Service Management processes Audits the CMDB against ... (more)
11th Annual IT Service Management Conference & Exhibition
Monday, January 29th, 2007Get ready for Pink Elephant's Annual International IT Service Management Conference and Exhibition, February 18 - 21 in stunning Las Vegas. The jam-packed, multi-track agenda features topics and case studies that will enable you to ... (more)
Service Delivery Manager ( ITIL ) - London
Monday, January 29th, 2007Service Delivery Manager ( ITIL ) - London the package is £50000 per annum it's location LONDON, date posted: Mon, 29 Jan 2007 11:35:16 GMT. (more)
ITIL Qualifications: Agreement Reached Between APMG, BCS-ISEB …
Monday, January 29th, 2007ITIL Qualifications: Agreement Reached Between APMG, BCS-ISEB & EXIN For the Benefit of The ITSM Community http://digital50.com/news/items/CT/2001/07/14/ 20070129006045/itil-qualifications-agreement-reached-between-apmg-bcs-iseb-exin-for ... (more)
ITIL Qualifications: Agreement Reached Between APMG, BCS-ISEB …
Monday, January 29th, 2007Business Wire (press release) - San Francisco,CA,USA By working closely together with all of the existing members of the ITService Management community involved in the current ITIL® based certification ... (more)
Debt Management Service - Ford Motor Credit Earns $1.3 Billion in …
Monday, January 29th, 2007By AdministratorZDNet Blogs - The sum is evenly split between convertible bonds debt that converts to stock at some point due in 2012 and 2014 As a public service and available exclusively from CA, IT Service Management process maps are available for ... (more)
Symantec to Acquire Altiris
Monday, January 29th, 2007By Jimmy 2004Altiris offers its customers a unique approach to IT service management with its modular, integrated solutions for server, client and mobile lifecycle management, and asset and service management. In addition, Altiris has also ... (more)
How netViz Brings Versatility and Power to Data Integration and …
Monday, January 29th, 2007... can use netViz to visualize a configuration management database (CMDB) as part of an implementation of a IT service management best practice framework implementation, such as ITIL (Information Technology Infrastructure Library). (more)
LiveTime Express delivers ITIL best practices for the Small to …
Monday, January 29th, 2007Emediawire (press release) - Ferndale,WA,USA LiveTime Express provides ITIL based help desk, customer service and support for small to medium enterprises (SME) using open standards and latest Web 2.0 ... (more)
Runaware(TM) and FrontRange Solutions Include Resellers on TestDrive
Monday, January 29th, 2007PR Newswire (press release) - New York,NY,USA The FrontRange Runaware TestDrive Alliance Program is designed for resellers of FrontRange's Goldmine(R) CRM and Heat(R) IT Service Management software ... (more)
Symantec to Acquire Altiris
Monday, January 29th, 2007Market Wire (press release) - USA Altiris offers its customers a unique approach to IT service management with its modular, integrated solutions for server, client and mobile lifecycle ... (more)
LiveTime Express Delivers ITIL Best Practices for the Small to …
Monday, January 29th, 2007PRZOOM - Newswire (press release) - 01/29/2007, Newport Beach CA United States - LiveTime Express provides ITIL based help desk, customer service and support for small to medium enterprises (SME) using open standards and latest Web 2.0. (more)
APMG agreement with ISEB and EXIN!
Monday, January 29th, 2007By The ITIL Imp(The ITIL Imp)Check out the article on ITSM Portal for the latest (and also see the original press release). I was wondering what this meant, if anything, for the ISEB when I read another take on things over at the itSMF. Press releases: ... (more)