Archive for January, 2007

The ABCs of the IT Infrastructure Library (ITIL) - ITIL - CIO

Wednesday, January 31st, 2007

By AdministratorSource: OLAP/BI/IM stuff [link] (more)

City Schools maps out goals

Wednesday, January 31st, 2007

By AdminZDNet - As a public service and available exclusively from CA, IT Service Management process maps are available for free in a laminated ITIL Pocket Guide. Get IT Service Management process maps free>>The ProCurve Adaptive EDGE ... (more)

Free ITIL Software - North American International Auto Show (NAIAS …

Wednesday, January 31st, 2007

By ModeratorZDNet - its monthly patch cycle, Microsoft plans to release on Tuesday eight security bulletins to plug holes in its software As a public service and available exclusively from CA, IT Service Management process maps are available for ... (more)

OKI Signs Partnership Agreement with Opsware to Provide Network …

Wednesday, January 31st, 2007

American Digital Networks (press release) - Annapolis,MD,USA Furthermore, many IT organizations will find that operations management based on Information Technology Infrastructure Library (ITIL) procedures will allow ... (more)

OKI Signs Partnership Agreement with Opsware to Provide Network …

Wednesday, January 31st, 2007

Business Wire (press release) - San Francisco,CA,USA Furthermore, many IT organizations will find that operations management based on Information Technology Infrastructure Library (ITIL) procedures will allow ... (more)

ITIL Implementation RoadMap (Release Management) – Part 8

Wednesday, January 31st, 2007

By t.dumoulin@pinkelephant.com(t.dumoulin@pinkelephant.com)Keeping It From Blowing Up On Landing One of the most misunderstood processes in the ITIL library is Release Management. A common error is the assumption that Release Mgmt. is primarily about deployment. While the bundling and pushing ... (more)

IBM E Business Solutions

Wednesday, January 31st, 2007

IBM - Software Log : IBM Tivoli middleware offers a complete IT service management platform to help meet your business goals. It senses and responds to business changes, making sure the right services are used at the right time. (more)

The ABCs of the IT Infrastructure Library (ITIL) - ITIL - CIO

Wednesday, January 31st, 2007

By Duncan(Duncan)The ABCs of the IT Infrastructure Library (ITIL) - ITIL - CIO: "ITIL is a framework of best practices for delivering IT services. What's the big deal about it, and why is it considered so important in corporate computing? ... (more)

Lontra Appoints Patricia Megowan Senior Vice President of Field …

Wednesday, January 31st, 2007

Business Wire (press release) - San Francisco,CA,USA Built on industry leading technology acquired from Centrata in 2005, Lontra combines award-winning ITIL and service catalog expertise, comprehensive product ... (more)

CMDB ROI Comes From The Basics

Wednesday, January 31st, 2007

ClickPress (press release) - UK [ClickPress, Wed Jan 31 2007] A report published by itSM Solutions claims having a CMDB does not deliver a return on investment. According to report author ... (more)

Business Analyst - London - Prince2 - ITIL

Wednesday, January 31st, 2007

Prince2, ITIL, UML, JAD. Leading blue chip based in Central London require a Senior Business Analyst to work within the Solution Delivery department with strong analytical skills and proven project management and project delivery skills ... (more)

Highest score ITSM-exam in Russia has graduate of Learning Center …

Wednesday, January 31st, 2007

The number of students receiving international EXIN-certificates in a result of this learning, allows the company "5-55" become the leader Itil-learning in Russia.What kind of innovative features of the ITSM-course gives "5-55" (more)

HP Helps Record Number of Customers Reduce Risk and Improve …

Wednesday, January 31st, 2007

By kfarmerAn IT service management (ITSM) service first launched in 2004, the HP Mission Critical Partnership service helps IT organizations deliver on their most important service-level and performance commitments and is a key element of the HP ... (more)

HP Helping Customers to Reduce Risk

Wednesday, January 31st, 2007

HULIQ - Hickory,NC,USA An IT service management (ITSM) service first launched in 2004, the HP Mission Critical Partnership service helps IT organizations deliver on their most ... (more)

Introducing ITIL - first steps

Wednesday, January 31st, 2007

By The ITIL Imp(The ITIL Imp)I recently came across a rather nice summary 'The ABCs of the IT Infrastructure Library (ITIL)' by Lynn Greiner on CIO.com. Normally when people ask me about ITIL I usually follow up with a PDF of the booklet 'Introductory Overview of ... (more)

The new mantra in SOA Management

Wednesday, January 31st, 2007

By Naveen KulkarniI continued reading and among examples was what I found - ITIL. So it was about ITIL, a framework and set of best practices to be followed for IT ... Interestingly both ITIL and SOA both happen to build on top of notion of services, ... (more)

HP Helps Record Number of Customers Reduce Risk and Improve …

Wednesday, January 31st, 2007

American Digital Networks (press release) - Annapolis,MD,USA An IT service management (ITSM) service first launched in 2004, the HP Mission Critical Partnership service helps IT organizations deliver on their most ... (more)

The ITIL Exam and ITIL Exams (Itil foundation)

Wednesday, January 31st, 2007

The Information Technology Infrastructure Library, ITIL, is a framework of best practices to ISEB-ITIL Actual Questions, ISEB-ITIL Actual Answers, ISEB-ITIL Actualtests, ISEB-ITIL Cert. ISEB-ITIL Certification. ... (more)

NOC Database Developer

Wednesday, January 31st, 2007

By Call Center BoyMaintain and administer ITIL front end application and database. • Develop complex SQL queries, ... Reviews ITIL applications and database design for compliance with ITIL standards. ... Undergone ITIL Foundation course is an advantage ... (more)

Opalis: Software for ITIL best practices

Wednesday, January 31st, 2007

By dulceeaOpalis software supports ITIL best practices and it service management (itsm). (more)