Archive for December, 2006

IT Service Management Analyst

Sunday, December 31st, 2006

IT Service Management Analyst London / Brentford £20000 – £35000 + Benefits including healthcare, pension, 25 days holiday, paid overtime In July of 2002, EMC entered into an innovative, business transformation outsourcing agreement ... (more)

OnSite: First American’s Optimization Initiative Ends ‘ …

Sunday, December 31st, 2006

TechWeb - USA ... Another benefit of the software is that it has helped IT align with Information Technology Infrastructure Library (ITIL) best practices, which Jafa considers ... (more)

Self-Help, Not Hindrance

Sunday, December 31st, 2006

Destination CRM - New York,NY,USA ... internal and external customers happy. Jim Blayney is ITSM product director for FrontRange Solutions. Please visit www.frontrange.com. (more)

aworks list :: most played “beyond aworks” tracks of 2006

Sunday, December 31st, 2006

By Robert GableITSM-2006-01-24-18-48-37. mp3. iTunes Signature Maker via Jason Freeman. From The Ritz To The Rubble. Arctic Monkeys. 9. Buddha Machine. fm3. Only #2 and #4 came from a traditionally purchased CD (although #9 has a questionable origin). ... (more)

Service Management Analyst - 6 Months Contract - Large Govt Project

Sunday, December 31st, 2006

Service Management Analyst urgently required to work on one of NZs most exciting projects...ITIL experience. My client is looking for someone to... Create a new feed with different search criteria. Send us feedback about these feeds. (more)

Free ITIL Software - Java update warms to scripting languages

Sunday, December 31st, 2006

By ModeratorZDNet - A start-up called Oxy Systems announced Monday new software that allows people to use a cellular network to sync As a public service and available exclusively from CA, IT Service Management process maps are available for free in ... (more)

Skepticism on SLA’s

Sunday, December 31st, 2006

By Ziggi“SLAs are not as widely applicable as ITIL would have us believe. The Catalog is. ... This is a prize example of the cultural bias of ITIL and how it is non-representative of the broad user base it purports to appeal to. ... (more)

ITIL Change Manager

Sunday, December 31st, 2006

Myclient,aleaderin their market field are looking for an ITIL ChangeManagertocome intoa challenging environment and be able to deliverresultswithinanexisting service delivery team. ... (more)

ISO 20000: What’s an Organization to Do’

Sunday, December 31st, 2006

IT Service Management's newest standard, ISO 20000, allows an organization. VoIP / IP Telephony White Paper IP Audio Conferencing: Optimizing Your Opportunities Conference calling is. eBay Mis-Speller Paypal Google. (more)

HR manager makes community involvement a top priority

Sunday, December 31st, 2006

By adminCRM Today - Dec 12, 2006Axios Systems, an international IT Service Management (ITSM) company, announced the results of a comprehensive survey into the aims and concerns of IT … Source: www.crm2day.com ... (more)

Ron on IT Service Management: What I learned about ITIL V3 @ itSMF …

Sunday, December 31st, 2006

Many of these requests are not part of today's change management processes, ... ITIL V3 bring service request management forward as one of the core process along ... Focuses on the policies, architecture, portfolios and service models. ... (more)

Format: Adobe Acrobat (.pdf) (182 kb)

Sunday, December 31st, 2006

TechWeb - USA ... These processes are often based on best practices, such as the IT Infrastructure Library (ITIL), and supported by an array of system management techniques ... (more)

NOC Team Leader (S20)

Sunday, December 31st, 2006

Date & time listed: 31/12/2006 11:31:40 AM. Job ad summary: NOC Team Leader (S20). Create a new feed with different search criteria. Send us feedback about these feeds. (more)

Another ITIL compliance howler, this one from CA

Saturday, December 30th, 2006

By skeptic... yet another set of regulations, IT Infrastructure Library best practices. ... CA's Service Management Accelerator is designed to let IT organizations simplify standards compliance across these ITIL processes, a CA spokesperson said. ... (more)

Helpdesk Team Lead

Saturday, December 30th, 2006

Date & time listed: 31/12/2006 2:18:18 PM. Job ad summary: Superb opportunity for a seasoned support team lead with ITIL exposure. Create a new feed with different search criteria. Send us feedback about these feeds. (more)

Drive SOX compliance and the ITIL framework….

Saturday, December 30th, 2006

Date & time listed: 31/12/2006 11:13:45 AM. Job ad summary: Global Energy Group IT Service Manager for the region... Create a new feed with different search criteria. Send us feedback about these feeds. (more)

What’s hot in 2007

Saturday, December 30th, 2006

ITP.net - Dubai,United Arab Emirates ... IDC also says virtualisation and security will become stronger focal points for ITIL/ITSM vendors, who will do more to add support for virtualisation and ... (more)

IT Service Management Analyst

Saturday, December 30th, 2006

IT Service Management Analyst London / Brentford £20000 – £35000 + Benefits including healthcare, pension, 25 days holiday, paid overtime In July of 2002, EMC entered into an innovative, business transformation outsourcing agreement ... (more)

Saturday, December 30th, 2006

Macrovision Eases Windows Vista Migration By NymphadoraNew Automated Testing and Repair Tools and Enhanced Integration to enable CMDB and ITIL Support. (more)

Principal ITSM ( Detroit, MI US )

Saturday, December 30th, 2006

Job Details CANDIDATES CAN LIVE IN ANY CITY/STATE AND TRAVEL 50-75%25. PLEASE PROVIDE CURRENT SALARY/BONUS AND EXPECTATIONS WHEN APPLYING. Principal responsible for sales and service performance in this very hot marketplace. ... (more)