FrontRange Launches Next-Generation IT Service Management Solution

August 3rd, 2008

By Sam
FrontRange Solutions today announced the availability of FrontRange=99 IT S= ervice Management (ITSM) Version 6.1, a next-generation software applicatio= n that gives mid sized and enterprise IT and customer service organizations= an … IT Managers Inbox (more)

Springer.ITIL.Version.3.at.a.Glance.Information.Quick.Reference.

August 3rd, 2008

By admin
Download this torrent. (more)

Business Calendar

August 3rd, 2008

Louisville Courier-Journal - Louisville,KY,USA Galt House, 140 N. Fourth St., 11:30 am Malcolm Fry, an independent executive adviser, will speak about the Information Technology Infrastructure Library. … (more)

Links for August 3rd

August 3rd, 2008

By mikuzz
Online IP CIDR / VLSM Supernet Calculator -; Google Calendar: How to Sync Any Desktop Calendar with Google Calendar -; Best of Google Calendar (Addons + Tips) | MakeUseOf.com -; Information Technology Infrastructure Library - Wikipedia, … (more)

Att internet service. All of this happened today: noticed i could …

August 3rd, 2008

By computersa62211(computersa62211)
If you re thinking of setting up your own radio station, here sa broad webcast: key tips from the experts–it service management strategies with business. Automatic configuration for connecting to works connection manager dhcp with dns … (more)

ITIL - IT Service Delivery Service Desk Manager West Midlands

August 3rd, 2008

I am seeking an IT Service Delivery Service Desk Manager to join this award winning, internationally based and established organisation. This is a bra… (more)

FrontRange Solutions Launches Next-Generation IT Service …

August 3rd, 2008

By CRM Help Desk
FrontRange Solutions today announced the availability of FrontRange=99 IT S= ervice Management (ITSM) Version 6.1, a next-generation software applicatio= n that gives mid-sized and enterprise IT and customer service organizations= an … CRM Help Desk Software.com (more)

ITIL Training Zone Offers Free ITILv3 Materials

July 30th, 2008

By loveja
ITIL Training Zone is offering free ITILv3 materials such as mind maps and an ITILv3-At A Glance page that detail the five core areas. The URL is http://www.itiltrainingzone.com. A registration is required to access the free content. (more)

A change management primer for IT consultants

July 30th, 2008

Why sponsorship is for changes is critical for success. (more)

Jak “zabra=E6 si=EA” za ITIL / ITLife.pl - Polski portal wiedzy o …

July 30th, 2008

By cr
ITLife.pl -[itsm/itil] Polski portal wiedzy o zarzadzaniu IT, Itsm, IT Serv= ice Management, ITSM, Zarzadzanie IT, Zarzadzanie Infrastruktura, ITIL, Ser= vice Desk. Saved By: cr | View Details | Give Thanks. Tags: itil. (more)

A day in the life of… me!

July 30th, 2008

By Alan Howard
1pm - have a meeting with a consultant who’s been brought in for an ITSM (I= T Service Management) audit. I’ll be working with him over the next couple = of weeks to learn from him and to assist him in what he’s doing, which is d= iscovering … (more)

TUSC Announces Acquisition of WhittmanHart Consulting

July 30th, 2008

MarketWatch - USA … the ultimate benchmark for information security; the BSI ISO/IEC 20000-1:2005 IT Service Management Standard, and the Company’s software development … (more)

TUSC Announces Acquisition of WhittmanHart Consulting

July 29th, 2008

MarketWatch - USA … the ultimate benchmark for information security; the BSI ISO/IEC 20000-1:2005 IT Service Management Standard, and the Company’s software development … (more)

stamped: certified!

July 29th, 2008

By pansay
During those two, again, unproductive days, I should have been able to log into my skillport, check out the computer-based training (CBT) documents which includes ITIL v3 (Information Technology Infrastructure Library) as well as a … (more)

ASG Software Solutions Announces the Latest Release of MetaCMDB(TM)

July 29th, 2008

MarketWatch - USA This new technology combines critical service discovery tools with a powerful adapter engine and a core IT service management toolset, respectively. … See all stories on this topic: Vettro Broadens Market Reach by Joining the HP Marketplace … Business Wire (press release) - San Francisco,CA,USA =93Vettro=92s mobile offerings, combined with the new HP IT Service Management software, enable customers to maximize the value of their investment, … (more)

BMC Software Drives Plunket ITIL Adoption

July 29th, 2008

MarketWatch - USA He said more than simply introducing a change and incident management system, BMC Service Desk Express will institutionalise ITIL best practices throughout … (more)

Publication Covers

July 29th, 2008

By The White Dove Partnership(The White Dove Partnership)
He began his session with a story about Sharon Taylor, the chief architect of ITIL V3. She had apparently asked how to come up with a reason for the image that had been selected for the front of the Service Transition publication. … (more)

Two Critical Success Factors in an ITIL Implementation

July 29th, 2008

By kevin
Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance. … (more)

links for 2008-07-29

July 29th, 2008

By admin
(tags: eucip informatica lavoro). Information Technology Infrastructure Library - Wikipedia, the free encyclopedia. (tags: itil management it technology reference business security information) (more)

Information Technology Infrastructure Library (ITIL) v3.0 - A …

July 29th, 2008

By Muhammad Jamil Khan, PMP(Muhammad Jamil Khan, PMP)
ITIL v3.0 Introduction. A set of books that describes best practices for IT management. It provides body of knowledge useful for achieving ISO/IEC 20000. ITIL is developed by OGC (Office of Government Commerce), an independent Office of … (more)